Systems Analyst

Insight Global is seeking a Systems Analyst for a full-time opportunity with a Managed IT Services Provider. This person will sit on-site at one of the MSPs' Healthcare clients in the Stratford, CT area. This client has 7 other locations that this person will help support, but will report the HQ in Stratford on a regular basis. In this role, this Analyst provides Level 1.5-Level 2 support, and will act as the point of escalation for the L1 team. They will deliver advanced workstation support, provide advanced customer specific application support, and troubleshoot advanced network connectivity and devices/user connectivity. They will also administer advanced Active Directory support and handle VPN connectivity issues.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience
- 4+ years' experience providing L2 IT support
- 2+ years' experience in the Healthcare industry
- Windows server support experience
- Advanced knowledge of Microsoft 365 applications.
- Advanced knowledge of command line
- Intermediate TCP/IP understanding
- Azure support experience


Nice to Have Skills & Experience
- Prior MSP experience
- ConnectWise experience
- Cisco Meraki


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.