Food & Beverage Manager

What you will be doing The Food & Beverage Manager is responsible for the strategic leadership and day-to-day operation of all food and beverage outlets at the Tempo by Hilton Tucson Uptown. This includes oversight of Moonsong Coffee Shop & Bistro, the Full-Service Bar, and the Banquet and Catering Department. The F&B Manager will lead a team of approximately 30 employees while driving exceptional guest experiences, revenue growth, financial performance, team development, and compliance with Hilton brand standards. This position plays a key leadership role within the hotel management team and is responsible for overseeing an annual food and beverage operation generating approximately $2 million in revenue. The successful candidate will exhibit strong leadership, financial acumen, operational expertise, and a passion for hospitality. Property Overview 144 Guest Rooms Upscale Lifestyle Hotel Moonsong Coffee Shop & Bistro Full-Service Lobby Bar 3,000 Square Feet of Meeting and Event Space Banquet and Catering Operations Annual Food & Beverage Revenue: Approximately $2 Million Food & Beverage Team: Approximately 30 Team Members Essential Duties and Responsibilities Leadership & Team Management Recruit, train, coach, and develop all food and beverage team members. Foster a positive, service-focused culture that promotes teamwork, accountability, and employee engagement. Conduct regular performance reviews and provide ongoing coaching and feedback. Develop department schedules to ensure proper staffing levels while controlling labor costs. Lead daily pre-shift meetings and departmental communications. Operations Management Oversee all daily operations of the coffee shop, bar, and banquet departments. Ensure consistent delivery of exceptional guest experiences. Maintain cleanliness, organization, and operational excellence throughout all F&B venues. Monitor service standards and implement improvements as needed. Ensure compliance with Hilton brand standards and company operating procedures. Financial Management Manage departmental budgets and financial performance. Analyze revenues, payroll, food costs, beverage costs, and operating expenses. Develop and implement strategies to increase revenue and profitability. Monitor inventory levels and establish controls to minimize waste and theft. Review daily, weekly, and monthly financial reports and take corrective actions as necessary. Participate in forecasting and annual budget preparation. Banquets, Catering & Events Oversee execution of banquet events, meetings, receptions, and catered functions. Collaborate with hotel sales and event teams to ensure successful event planning and execution. Ensure event profitability through effective labor management and cost controls. Maintain high levels of client satisfaction throughout the event lifecycle. Guest Experience Maintain a visible presence in all outlets during peak operating periods. Respond promptly and professionally to guest concerns and service opportunities. Develop initiatives that enhance guest satisfaction and increase guest loyalty. Monitor guest feedback and online reviews to identify trends and improvement opportunities. Food Safety & Compliance Maintain compliance with all federal, state, and local health regulations. Ensure adherence to food safety, sanitation, alcohol service, and workplace safety standards. Conduct regular inspections and audits of all food and beverage areas. Ensure all required certifications and training remain current. Qualifications Required Minimum 3-5 years of progressive food and beverage management experience. Previous experience managing multiple food and beverage outlets. Strong financial management and budgeting experience. Proven leadership abilities with experience supervising teams of 20+ employees. Knowledge of food safety, sanitation, and alcohol service regulations. Strong communication and interpersonal skills. Ability to work flexible schedules, including evenings, weekends, and holidays. Proficiency with Microsoft Office and restaurant POS systems. Preferred Hilton brand experience. Lifestyle or upscale hotel experience. Banquet and catering management experience. ServSafe Food Protection Manager Certification. Bachelor's degree in Hospitality Management, Business Administration, or related field. Leadership Competencies The ideal candidate will demonstrate: Strong business acumen Results-oriented leadership Exceptional guest service focus Employee development and coaching skills Strategic thinking and problem-solving abilities Effective communication and conflict resolution skills Adaptability in a fast-paced hospitality environment Commitment to Hilton's hospitality culture and values Physical Requirements Ability to stand and walk for extended periods. Ability to lift and carry up to 30 pounds. Ability to work in restaurant, bar, kitchen, and banquet environments. Ability to perform duties requiring bending, reaching, and occasional lifting. Ability to work evenings, weekends, and holidays as business demands require. What Success Looks Like The Food & Beverage Manager will be expected to: Deliver exceptional guest satisfaction scores. Achieve annual revenue and profitability goals. Maintain labor and cost controls within budgeted targets. Build and retain a high-performing team. Increase banquet and outlet revenues through innovative programming and service excellence. Maintain consistent compliance with Hilton brand standards and health regulations. Tempo by Hilton Tucson Uptown is seeking an energetic, service-driven leader who thrives in an upscale lifestyle environment and is passionate about creating memorable guest experiences while achieving strong business results. Source: Hospitality Online #J-18808-Ljbffr