Systems Engineer

Systems Engineer

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. The successful candidate will serve as a Systems Engineer reporting to the Infrastructure Management Division. Responsibilities will include:

• Design, deploy, and maintain VMware infrastructure, including vSphere, ESXi, vCenter, and related components;
• Support and optimize virtualized computer, storage, and networking environments at enterprise scale;
• Automate provisioning, configuration, and lifecycle management of virtual infrastructure using tools such as Ansible, Terraform, PowerCLI, and scripting languages;
• Develop and maintain Infrastructure-as-Code (IaC) solutions, including Terraform modules and state management;
• Implement automation workflows for VM provisioning, patching, configuration, and compliance;
• Troubleshoot and resolve complex virtualization, performance, and availability issues;
• Collaborate with storage, network, security, and cloud teams to deliver integrated infrastructure solutions;
• Assist with capacity planning, disaster recovery, and high-availability designs;
• Document architecture, operational procedures, and automation standards;
• Handle special projects and infrastructure initiatives as assigned.

Hours/Shift: Day - Due to the necessary technical duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.

Work Location: Brooklyn, NY