Senior Program Manager (VA)

Job Description

Job Description

Salary: $120,000 - $135,000

Who is Michaels Energy?

Michaels Energy is a veteran-owned energy consulting firm that exists to help businesses minimize waste and maximize value. Our energy and engineering gurus are obsessed with optimizing buildings and processes to maximize energy savings and profits, minimize utility grid stress and carbon footprints, and keep this big, beautiful planet in tip-top shape. Our passion is developing long-term client relationships with energy users, utilities, consultants, and partners.This passion, combined with our core values of proactive and responsive service, intuitive analysis, collaborative partnerships, and fanatical execution, forms the foundation of our corporate culture.

Were proud to share that Michaels Energy is one of Incs Best Workplaces of 2024 and 2025. This award is given to workplaces that foster an environment where employees willingly go above and beyond in their work, advocate for the organization and intend to stay in the future.

What is the role?

Michaels Energy is seeking an experienced program management professional to launch a new utility energy efficiency portfolio in Virginia. The Senior Program Manager oversees all aspects of program launch and delivery, including leading a cross-functional team, setting strategy, and meeting financial and contractual goals. This position will develop and optimize processes and tools, and exert influential leadership skills, so teams can perform assigned work effectively and meet client and company expectations. We are looking for someone with strong organizational skills, financial acumen, communication skills, and a passion for energy efficiency who will thrive in a team environment and will exemplify our core values.

Program and portfolio management

• Program implementation: Understand and meet contracted program delivery goals, KPIs, and deliverables
• Financial management: Develop and manage financial goals, including program budgets, revenue goals, and revenue growth. Develop P&L and other financial statements for programs
• Establish and manage tools to track and communicate progress towards contract goals, budget, KPIs, and deliverables
• Document and optimize delivery processes to ensure efficient program implementation
• Accountable for quality control on program deliverables
• Identify opportunities to grow client share in collaboration with the Michaels business development team

Client Satisfaction

• Provide expected results on time and on budget
• Hold regular meetings to relay program performance to goals, successes, issues, and ideas for improvements
• Understand and avoid contract penalties
• Learn the regulatory environment and stakeholders to shape the program to meet client needs, which could include advancing equity outcomes.

Team development and oversight

• Advocate for staff resources from engineering and other groups, including subcontractors, based on the scope to deliver program goals
• Communicate regularly so each team member understands program expectations (the work, the timeline, and the budget) and their performance
• Address performance issues, either directly or with supervisors, to ensure a high-functioning program team
• Lead contracting and management of subcontractors

How do you contribute?

After 3 months, you will have.

• Developed relationships with external clients to gain an understanding of preferences and expectations, especially as it relates to the portfolio launch and following operations
• Developed relationships with all internal program delivery team members to develop clear roles and contributions to the portfolios launchand ongoing operations
• Integrated yourself within the programs team and department and gained an understanding of Michaels business practices and relevant metrics, especially launch procedures
• Customized a launch checklist and associated roadmap from internal templates to support the specifics of the portfolio at hand

After 6 months, you will have.

• Successfully launched the entire portfolio by the go-live date
• Lead hypercare through the stabilization period
• Effectively transition into steady state operations

What are the metrics for this role?

Launch Metrics:

• Launch Budget Met
• Launch Requirements Delivered
• Defect Escape Rate

Ongoing Metrics:

• Portfolio Revenue to Plan
• Revenue Forecasting Accuracy
• Contract Renewals
• Individual Utilization
• Feedback from Clients and Delivery Team Members
• Contracted Program Metrics

What are we looking for?

Minimum Qualifications

• Bachelors degree or equivalent experience
• Five+ years of product or program management experience, preferably in energy efficiency, transportation electrification, or decarbonization
• Strong project management skills
• Strong business and financial acumen

Preferred Qualifications

• MBA preferred but not required
• PMP Certification preferred but not required

Where can you work?

• Within the state of Virginia or the immediate regional area is preferred
• Work from home, in the office, or a hybrid within the preferred area

Pay Scale

$120,000 - $135,000

Why work for Michaels Energy?

The top reasons Michaels Energy is an awesome place to work, besides helping the world save energy.

• We Never Stop Learning
• Flexible Work Hours
• Collaborative
• Career Development
• Beer Fridays
• Fresh Fruit Daily
• Wellness Rewards
• Fun Company Outings

Michaels Energy EEO Statement

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, age, gender identity, national origin,veteran, or disability status. We strive to build and nurture a culture that is inclusive and welcoming for all employees. We know diversity and inclusion are essential to innovation, a strong work environment, and exceptional results. This fits well with our culture that celebrates the unique, the different, and the individual. For us, this is who we are and what we do, not just words in a policy.