Manager, Program Delivery - New Jersey

FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger. Job Description FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts. About The Opportunity This is an open position with the FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. The manager for the New Jersey Program Management holds an important role in FirstEnergy New Jersey’s strategy through owning program management for New Jersey Distribution Reliability Improvement Programs (EnergizeNJ, RIP) encompassed on millions in distribution reliability investment to benefit customer reliability in the state. The position is responsible for systematic development, standardization, optimization, implementation, management, and effectiveness tracking for various initiatives included in the New Jersey program. The manager drives innovation by solutioning and implementing new approaches that promote reliability, resiliency, efficiency, and sustainability across FE . This requires a deep understanding of the industry, technical knowledge, experience setting a strategic vision and driving matrixed team to deliver, strong leadership skills, and the ability to collaborate with a range of stakeholders to achieve shared goals. This position is based in FirstEnergy’s Holmdel, New Jersey office. Other locations within FirstEnergy’s New Jersey service territory may also be considered. Responsibilities Include Being accountable to successfully implement FE New Jersey Program reliability investment, providing leadership for scheduling, project management, construction management, program level forecasting, safety, quality and regulatory interface and reporting. Systematically developing, standardizing, optimizing, implementing, managing, and tracking the effectiveness of Program. Setting a strategic vision that guides the program's development and implementation. Setting specific goals and objectives, identifying technical requirements, establishing and communicating a workplan and holding accountability to commitments. Developing strategic implementation plans that align with the organization's overall goals, objectives, and timelines. Analyzing trends, evaluating new approaches, and assessing potential risks and opportunities to create a strategic plan that maximizes customer benefits. Overseeing program's implementation efforts through evaluating and monitoring progress to ensure timelines are met including key performance indicators and variance reporting against plan; identifying, resolving or escalating issues quickly and decisively; identifying and obtaining approval for scope/schedule/resource changes, coordinating with internal and external stakeholders. Ensuring well defined expected benefits for each initiative and confirming realization of those benefits. Fostering a high degree of collaboration and partnership with strategy, finance and regulatory teams through delivery. Managing a team of program managers overseeing specific initiatives included in New Jersey ‘s Reliability Programs. Could include engineers, analysts, and other professionals reporting directly and indirectly throughout the organization. Providing leadership, mentorship, and guidance to ensure the team is working effectively and efficiently. Set clear expectations with accountability to achieve commitments. Identifying requirements and partners to support program's goals. Involves researching and evaluating technical capabilities and functionality to determine alignment with program's objectives and budget. Support piloting and developing appropriate technology standards and provide engineering support as needed. Coordinating procurement plans and contract negotiations to ensure the best value for the program investment. Maintaining close partnership with key vendors to ensure material quality and delivery dates meet program needs. Ensuring strong change management supporting deployment of new technology and solutions as well as ongoing operation. Supporting regulatory program reports, proceedings, and rate filings. Ensuring the program operates within budgetary constraints and that resources are used efficiently. May include securing incremental funding, allocating resources, weighing scope decisions. Serving as point of contact as needed for external stakeholders involved in Program, including government agencies, regulatory bodies, and industry partners. Communicate regularly with stakeholders, provide updates on the program's progress and raise risks and concerns. Qualifications Bachelor of Science degree in Business, Engineering, Finance or related discipline and minimum 7 years related work experience are required. Related work experience includes Largescale Project / Program Management. Consideration will be given to non-degreed candidates with over fifteen years of related largescale project management experience. Proven leadership skills demonstrating goal-oriented style, communicating a compelling vision, setting clear expectations, measuring performance, and fostering a culture of inclusion and accountability. Initiative and confidence to intentionally drive toward results while problem-solving and engaging the commitment of others despite continuously changing conditions. Demonstrated leadership in development and implementation of complex programs, the ability to make or recommend complex strategic decisions and prioritize competing initiatives. Demonstrated success leading cross functional systems. Experience leading through change management with consensus building skills. Demonstrated experience delivering on multiple dynamic responsibilities in a timely manner through maximizing organizational resources, financial decision making and employing logical approaches. Demonstrated executive presence that inspires confidence and conveys overall credibility as a trusted business advisor. Able to work independently, as well as collaboratively, with multiple departments in multiple locations. Able to learn quickly and thoroughly while continually recognizing and adapting to changing conditions. Able to appropriately manage conflict and work through difficult situations as needed. Benefits, Compensation & Workforce Diversity At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time. FirstEnergy takes a market-based approach to pay, which may vary depending on your location. In addition, your actual base salary will depend on various factors such as your skills, qualifications, and experience. The estimated pay range for this role is $151,500 - $178,000. Safety Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards. Position Classification Exempt FirstEnergy Human Resources Team #J-18808-Ljbffr FirstEnergy Corp.