Performance Improvement Operations Consulting Manager

Operations Consulting Manager

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At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

Crowe's Performance Improvement department in the Strategy & Transaction Advisory practice helps clients significantly improve their profitability by taking operational challenges, developing an executable improvement plan, quantifying the financial value associated with implementing the improvements, and partnering with our clients to capture the savings.

We are looking for an Operations Consulting Manager who can manage responsibilities including operational, financial, and process analysis, strategy development, process reengineering, and modeling, e.g., LEAN/Six Sigma, and continuous improvement, to deliver operational transformation.

Overview:

Responsible for taking a holistic approach to identifying business improvement opportunities developing solutions, managing initiatives, and identifying the resources and various disciplines needed to execute the process. Specific consulting responsibilities include operational, financial and process analysis, strategy development, process reengineering, and modeling, e.g., LEAN/Six Sigma, and continuous improvement, to deliver operational transformation.

Essential skills & responsibilities include but are not limited to:

• Perform assessments by conducting operational and shop-floor observations and utilizing analytical skills to understand client environments and associated financial opportunities
• Develop and deploy internal controls and organizational metrics dashboards per regulations and/or client needs
• Develop, manage, and lead continuous process improvement initiatives
• Deliver training, coach, and mentor Project Champions
• Execute a portion of the scope of work as assigned and ensure deliverables are achieved on time and within budget
• Leverage the flexibility of Lean, Six Sigma, and Performance Improvement tools to enhance productivity while reducing costs

Qualifications:

• Bachelor's degree in Industrial Engineering, Operations Management, or a relevant degree is required
• Minimum of five (5) years of manufacturing operations and/or consulting experience required, Operations consulting is a plus
• Must be willing to travel Sunday evening to Thursday evening, weekly
• Self-starter with a creative mind who takes initiative and ownership with a proven track record of putting ideas into practice and assessing results while maintaining strong business partnerships in a dynamic and fast-paced environment
• Ability to build, manage, and foster a team-oriented environment
• Ability to interact with the internal management team and external client contacts using strong leadership and communication skills
• Proven ability to work creatively and analytically in a problem-solving environment
• Excellent communication skills (written and oral) as evidenced by the ability to articulate complex technical concepts and business impacts to diverse audiences, including executives and stakeholders
• Strong interpersonal communication, influencing, advanced Excel, and PowerPoint abilities are essential

Preferred Qualifications:

• Advanced Degree: MBA, Master's degree in Industrial Engineering, Operations Management, or a related field.
• Consulting Expertise: Extensive operations consulting experience, with a focus on driving large-scale performance improvements.
• Technical Skills: Proficiency in PowerBI and other advanced analytical tools is highly advantageous.
• Preferred Locations: Chicago, IL; Atlanta, GA; Dallas, TX; Nashville, TN

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $123,500.00 - $197,500.00 per year.

Our Benefits: Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you! How You Can Grow: We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe: Crowe ( is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world. Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

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We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role's responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.

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