Accounts Receivable Specialist

Overview The Accounts Receivable Specialist is a key contributor responsible for supporting the execution of billing operations and customer account management within the revenue cycle. This role ensures accurate and timely invoicing, investigates and resolves billing discrepancies, and supports collections efforts to maintain healthy accounts receivable. Key Responsibilities Support the execution of the end‑to‑end billing process, ensuring invoices are generated accurately and distributed in a timely manner. Review billing data for completeness and accuracy; identify and resolve discrepancies prior to invoice submission. Respond to customer inquiries via phone and email, providing timely and professional follow‑up. Research, analyze, and resolve billing issues, disputes, and account discrepancies. Perform account reconciliations and maintain accurate customer account records. Monitor accounts receivable aging and follow up on past‑due balances in coordination with internal teams. Partner with Sales, Operations, and Customer Service to resolve billing issues and enhance customer experience. Support month‑end close activities, including billing audits, reporting, and meeting established deadlines. Identify opportunities to improve processes, reduce manual effort, and enhance billing accuracy; support automation and system improvement initiatives. Maintain compliance with internal controls, company policies, and audit requirements. Assist with special projects and other accounting‑related tasks as needed. Required Qualifications Associate degree in Accounting, Finance, Business, or related field (or equivalent experience). 2–4 years of experience in accounts receivable, billing, or related accounting role. Hands‑on experience in high‑volume billing and customer account support. Intermediate Excel skills (e.g., pivot tables, lookups, data review and analysis). Experience working with ERP or accounting systems (e.g., Dynamics, SAP, Oracle, or similar). Strong attention to detail with a high degree of accuracy. Ability to manage multiple priorities and meet deadlines in a structured environment. Effective written and verbal communication skills with internal teams and external customers. Preferred Qualifications Bachelor’s degree in Accounting, Finance, or related field. Experience supporting process improvement or workflow enhancements within AR or billing. Exposure to automated billing systems or tools. Experience in audit‑controlled or compliance‑driven environments. Compensation & Benefits Base pay: $18.30 – $36.60 per hour. Free medical coverage for employees via the Health Investment Plan (HIP) PPO. Excellent retirement savings plan with high employer contribution. Tuition reimbursement. Freedom 2 Save student debt program. FreeU education benefit — affordable path to a bachelor’s degree. Participants who complete a short wellness assessment qualify for free coverage in the HIP PPO medical plan (free coverage applies in the next calendar year). Location & Work Details Location: United States > Kansas City – 8140 Ward Parkway, Kansas City, MO. Additional locations: 8140 Ward Parkway. Job Family: Accounts Payable & Receivables, Credit & Collection, & Payroll. Division: TOX ARDx Toxicology. Work Shift: Standard. Travel: No. Medical Surveillance: Not Applicable. Significant Work Activities: Continuous sitting for prolonged periods (>2 consecutive hours in an 8‑hour day); Keyboard use (≥50% of the workday). Equal Opportunity Employment Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link – English: EEO is the Law link – Español: #J-18808-Ljbffr