Data Center Cable Journeyman

Infrastructure Technician III

The Infrastructure Technician III is a senior-level, hands-on technical expert who leads the installation, testing, and troubleshooting of complex structured cabling and low-voltage systems in mission-critical environments. This role sets the standard for quality, safety, and workmanship while mentoring junior technicians and supporting the successful delivery of high-stakes data center and enterprise infrastructure projects.

If you're a highly skilled technician who thrives on solving complex challenges, mentoring others, and delivering excellence in high stakes environments like data centers, enterprises, and advanced facilities—this is where your experience becomes impact.

What You'll Do

• Install, service, upgrade, and decommission complex structured cabling systems, including Cat5e/Cat6/Cat6A, fiber optic systems, and low voltage technologies.
• Execute high skill work such as fusion splicing high strand ribbon fiber, terminating and testing copper and fiber, and performing advanced troubleshooting.
• Install and remove infrastructure components including racks, cable trays, cabinets, pathways, and network devices.

Be the Subject Matter Expert Onsite

• Apply deep knowledge of TIA/BICSI standards, building codes, and life safety requirements.
• Conduct Fluke DSX8000 testing, OTDR testing, inspection, documentation, and remediation.
• Install servers, rack and stack equipment, patch panels, bonding, firestopping, and cable channeling.
• Troubleshoot and support network devices; experience with Cisco routers is a strong plus.

Lead Teams & Set the Standard

• Act as the first level of field leadership: ensuring Safety First, followed by Quality, then Production.
• Mentor and guide Technicians I & II, leading by example in workmanship, professionalism, and customer service.
• Coordinate workflows with team members to keep projects on schedule and compliant with scope.

Deliver an Outstanding Client Experience

• Serve as a customer facing technical professional with exceptional communication and service skills.
• Provide clear updates on project status, technical challenges, and resolutions.
• Support emergency service requests, ensuring timely response and SLA compliance.

Ensure World-class Documentation & Project Execution

• Maintain accurate electronic and written documentation for time, materials, testing results, and work progress.
• Request tools, supplies, and materials to ensure readiness and jobsite efficiency.
• Participate in required meetings, training, and workshops to maintain expertise and certifications.

Technical Skills That Make You Stand Out

• Deep knowledge of TIA/BICSI standards and ICT best practices
• Fiber fusion splicing (including high strand ribbon fiber)
• Fiber & copper termination and testing (Fluke DSX8000, OTDR, VFL)
• Patch panel installation, rack and stack, and network device mounting
• Reading/creating port maps and technical documentation
• Ability to use laptops/tablets with digital work software
• Understanding of switching, routing, and low voltage signal flow
• Knowledge of Cisco router installation and configuration (preferred)

Soft Skills That Elevate You

• Positive "can do" attitude and strong team leadership mindset
• Punctual, professional, and reliable
• Exceptional client facing communication skills
• Strong collaboration and conflict resolution abilities
• High attention to detail and pride in workmanship
• Ability to work independently with minimal supervision

What You Bring

• Associate degree or technical certification or equivalent work experience
• 5+ years installing, maintaining, and troubleshooting low voltage cabling systems
• Proven ability to install, terminate, test, and certify copper and fiber systems

About Us

What's in it for You? Joining Black Box means you'll have the opportunity to work on exciting, highly visible projects with our customers. You'll get to know large and small organizations across the world and work to deliver best in class IT solutions. You'll be rewarded with a variety of experiences, development opportunities and exposure to some of the world's most admired companies. In addition to these rewarding experiences, you'll have access to our comprehensive Total Rewards Program. Our program continues to evolve to meet the needs of our dynamic workforce by providing a variety of benefits which are applicable and competitive for each country & region. About Black Box Black Box is the trusted global solutions integrator and digital technology partner. With nearly 45 years of experience connecting people and devices, we are an organization of top technical professionals dedicated to delivering solutions and services that help organizations design, build, manage, and secure their communications and IT infrastructure and networks. Technologies include 5G/OnGo, connected buildings, digital workplace, multisite deployments, data centers, and IoT. We also design and manufacture award-winning products for Pro AV, KVM, cabling, and networking known for their advanced functionality, flawless performance, outstanding reliability and fail-safe security. We deliver high-value technology services and products through our values, such as innovation, ownership, transparency, respect and open-mindedness combined with our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks. Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, sexual identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

Job Info

• Job Identification 5370
• Locations BOWLING GREEN, OH, United States TOLEDO, OH, United States