Project Manager : The Office of Pupil Transportation (NYC OPT)

Project Manager

The Office of Pupil Transportation, OPT, oversees busing and Metrocards for the students of New York City. As part of OPT operations, the Planning and Innovation (P&I) team is responsible for providing guidance and standards in the execution of projects. P&I creates tangible goals, aligned with the overall organization's vision, and ensure all targets are met. Guidance comes in the forms of project templates, standardized processes, standardized methodology, requirements for product development and enhancements. Currently, P&I is engaged in a pathbreaking modernization initiative. The NYC School Transportation Modernization Project will solve problems for caregivers, students, school administrators, drivers (external stakeholders) and OPT staff (Internal stakeholders). This is an extensive business process reengineering initiative involving change in business processes, use of new products and replacing old applications. We are looking to supplement the existing team with one (1) Project Manager to help keep these time sensitive initiatives on track. We hope that the resource will be able to work in tandem with the existing team to leverage their deep business knowledge and expand our current operations and scope. High-Level Effort Goals: Manage, monitor, track, milestones, collect, maintain and revise requirements, test, train and release projects. Project Manager: Oversee the planning, organizing, development, and implementation of P&I managed initiatives related to management information processing systems, programs, and projects.

Oversees the Project Management Life Cycle (PMLC), which encompasses the planning, organizing, and managing of resources required for the successful completion of specific projects goals and objectives. This includes developing detailed project plans, establishing milestones, defining the resources required, and coordinating all project activities with business owners/stakeholders and technical teams to meet key IT service delivery objectives. Critically evaluates information gathered from multiple sources, reconciles conflicts, narrows down high-level information into details, abstracts up from low-level information to a general understanding, and distinguishes user requests from the underlying true needs. Partners with technical leads to direct and oversee the Software Development Life Cycle (SDLC), which encompasses establishing a logical process in developing application information systems, requirements and authentication, which will result in the production of a highly qualified system that meets or exceed expectations within time and cost estimates. Develops and maintains IT service management policy and process documentation. Conducts scoping sessions and assists in the creation of work and proposal statements. This may include providing technical approaches, tasks, deliverables, work estimates, assumptions, dependencies, etc. Develops and monitors schedules to ensure that projects are completed within established deadlines. Leads status meetings, tracks and maintains detailed issues and risks lists, and prepares appropriate project meeting minutes and status reports. Meets regularly with other related application support areas to ensure that integration issues are identified and addressed. Identifies project risks/issues and mitigation strategies and communicates risk/issue status updates to stakeholders. Interfaces with all levels of business, technical management staff, Developers, QC and other project teams to facilitate problem-solving and competing priorities resolution.

The successful candidate must have minimally achieved the following level of experience: Bachelor's Degree or a Master's degree in business, management or a related field from an accredited college or related field. Experience in business, information technology service management, project management, systems analysis, and development. Public/state/transportation field experience Strong written and spoken communication skills. Excellent organizational skills and the ability to work as a team member. Ability to successfully engage in multiple initiatives simultaneously. Certification: PMP