Sr. Help Desk Support Technician
$65k - $73kID Logistics
Position Overview: The Sr. Help Desk Support Technician or Sr. IT Warehouse Support Technician maintains and support computer systems and networks aiming for the highest functionality. They must have knowledge of Warehouse process, computer software, hardware, RF equipment and a variety of internet applications. The ideal candidate will have great troubleshooting abilities and attention to detail. The goal is to build and maintain efficient operational performance within the warehouse to optimize the role of technology on business sustainability in a 3PL packaging and fulfillment warehouse. Work Location: West Jordan, UT Work Schedule: Night Shift, 7:00 PM - 04:00 AM, Monday - Friday Work Travel: limited travel based on business needs Competitive Total Rewards Package: Attractive annual salary of $65,000- $73,000 plus a performance-based bonus, with benefits including health, dental, and vision insurance, 401(k) matching, and more. Key Responsibilities:
- Develop and maintain local networks in ways that optimize performance.
- Perform system trouble shooting and analysis of warehouse operational equipment and systems.
- Develop strategies for short- and long-term goals to meet or exceed expectation of the warehouse operations.
- Support PowerShell scripting/automating.
- Own the relationship with between technical operations and production operations.
- Package software installations on many computers at a time.
- Ensure security and privacy of networks and computer systems.
- Perform troubleshooting to diagnose and resolve problems.
- Set up workstations with computers and necessary peripheral devices (routers, printers etc.).
- Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality.
- Install and configure appropriate software and functions according to specifications.
- Provide orientation and guidance to users on how to operate new software and computer equipment.
- Maintain records/logs of repairs and fixes and maintenance schedule.
- Identify computer or network equipment shortages and place orders.
- Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed.
- Observe all company safety rules and assist in enforcement as appropriate.
- High school diploma and relevant work experience in lieu of an advanced degree.
- 3+ years of end-user support experience.
- 1+ year of IT support experience.
- Working knowledge of:
- Microsoft Windows 10 and Microsoft Server product line
- Microsoft Office Suite
- TCP/IP networking, VPN technologies
- Data backup, virus protection, and network system monitoring
- Strong analytical and troubleshooting skills with the ability to manage technical operations.
- Excellent diagnostic and problem-solving abilities.
- Outstanding organizational and time-management skills.
- Effective communication skills (verbal, written, and presentation).
- Solid understanding of computer systems, networks, and internet security principles.
- Ability to participate in on-call support within a 24/7 operational environment.
- 3+ years of experience with Warehouse Management Systems (WMS).
- Experience with RF technology.
- In-depth knowledge of data privacy principles and advanced network security.
- Demonstrated ability to work collaboratively and adapt in a fast-paced environment.
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Sr. Help Desk Support Technician in West Jordan, UT vacancy
$81k - $121k
...solutions,identifyingrisks, dependencies, and downstream effects. ~ Identifychange impacts associated with proposed solutions and support effective adoption by proactively surfacing risks and considerations. ~ Coordinate and support system testing and user...SeniorRemote work$95k
...professional level candidates for both funded and proposal requisitions and build quality pipelines of passive and active talent to support corporate and all federal civilian, health and defense market Segments. Build sourcing strategies, specifically targeted to...SeniorRemote work$132.4k - $251.6k
Prattwhitney is seeking a Senior Principal Systems Engineer for a remote role focused on systems engineering for product development. The position requires 10+ years of experience and an active TS/SCI security clearance. Responsibilities include leading engineering functions...SeniorRemote work$79.2k - $178.1k
...customers, protect revenue, and improve uptime—by providing an OCI‑supported safe diagnostic experience and by living OCI values. Why... ...care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all....SeniorTemporary workFlexible hours$79.2k - $178.1k
...increase consistency across environments. Apply AI tools to support coding, debugging, alert/incident triage, and operational insights... ...care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all....SeniorTemporary workFlexible hours- ...our nation. With at least 10 years of experience, you will have the opportunity to engage in advanced technology exploration and play a critical role in mission success. Join Collins Aerospace and help shape the future of aerospace and defense. #J-18808-LjbffrSeniorRemote work
- ...every technical situation? Tag Systems USA in West Valley, UT is seeking a full‑time Card Personalization Team Production Support Analyst to help keep our on‑site card production operations running at peak performance. If fast-paced environments energize you and you...Full timeWork at officeWorldwideShift workWeekend work
$50k
...Position Type: ESP - Information Systems/Service Desk Technician Date Posted: 6/5/2026 Location: Information Systems Closing Date: 06/14/2026 Job Description Lane 8 Salary Schedules INSURANCE Jordan School District offers a comprehensive...$18 per hour
...Overview of the Role This role provides front-line technical support for video services while also supporting dispatch operations.... ...effective communication, documentation, and collaboration with technicians and internal teams. *This shift is Saturday & Sunday 11am –1...Work at officeShift workNight shiftWeekend work$50k
...Role We are seeking a skilled and customer-focused Technical Support Representative to join our Technical Support team in a hybrid... ...basic troubleshooting steps and determine when escalation or technician dispatch is necessary. Create, manage, and maintain service...Work at officeRemote workMonday to FridayShift work- ...professional level candidates for both funded and proposal requisitions and build quality pipelines of passive and active talent to support corporate and all federal civilian, health and defense market Segments. - Build sourcing strategies, specifically targeted to...Minimum wageFull timeContract workTemporary workWork experience placementRemote work
$100k
...prioritize workload while handling multiple tasks and deadlines. Demonstrates innovative thinking and regularly shares ideas to help the team whenever possible Intellectual curiosity. Consistently considers all options and is not governed by conventional...SeniorFull timeLocal areaRemote work- ...will play a hands-on role throughout the full delivery lifecycle, helping teams move from unclear problems to well-designed, high-quality... ..., from discovery through delivery and validation. Lead and support requirements elicitation using interviews, workshops, and...SeniorTemporary workWork at officeRemote workVisa sponsorshipWork visaFlexible hours
- ...seeking a qualified and experienced Principal Engineer/Senior Principal Engineer (PE/SPE) to join our team on a full-time basis to support the design and construction of water and wastewater facilities and infrastructure in the Utah Area. We work on a diverse range of projects...SeniorFull timeWork at officeLocal area
$65k - $80k
...Sr. Field Calibration Technician - Salt Lake City, UT Salt Lake City, UT $65,000 - $80,000 Regional Travel | Full-Time Join a growing field service team supporting critical environmental monitoring systems used in pharmaceutical, biotech, healthcare, laboratory...SeniorFull time$125k
...professional level candidates for both funded and proposal requisitions and build quality pipelines of passive and active talent to support corporate and all federal civilian, health and defense market Segments. Build sourcing strategies, specifically targeted to...Remote work- ...Create and implement product training for the sales team to clearly understand positioning and product promise to the end user. Support retail readiness, packaging strategy, and merchandising guidelines. What Success Looks Like Clear, data-backed roadmap delivering...Senior
- ...needs. Role Description We are looking for a highly driven Sr. Capital Projects Engineer — Manufacturing and Automation to... ..., equipment reliability, and production performance Support automation projects including packaging systems, PLCs, HMIs, and...SeniorFull timeContract work
$96.8k - $223.4k
...care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover... ...promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement...Temporary workFlexible hours$96.8k - $223.4k
...strategy for Oracle Health while building out a complete platform supporting modernized, automated healthcare. This is a net new line of... ...of health platform. We move fast and innovate, and we want your help to make it a world class engineering team that makes a large impact...Temporary workFlexible hours$99.6k - $223.4k
...smart, motivated, and diverse people and given the autonomy and support to do your best work. It is a dynamic and flexible workplace where... ...care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all....Temporary workFlexible hours- ...consolidation, and the development of training-enablement tools that help ensure consistency and clarity across all market regions. As a... ..., storytelling aids, and platform-based training modules. Support the optimization, and usage of a ZAGG Zone, a hosted digital training...Senior
$115.3k - $264.1k
...work of systems analysis and program staff, providing technical support and direction.Disclaimer: Certain U.S. based or U.S. customer... ...care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover...SeniorTemporary workFlexible hours- ...values and work ethic. Our diverse workforce offers endless opportunities to expand your skills and gain valuable experience that will help you advance your career. Let's talk about how we can help one another succeed. You will: Be responsible for soliciting and...SeniorWork experience placementLocal areaFlexible hours
- ...Description Job Description Job Duties & Responsibilities: The Sr. Manufacturing Engineer – Capital Projects & Automation leads... ..., and contractors to deliver robust manufacturing solutions Support capacity planning, line expansions, and facility upgrades...SeniorFor contractorsShift work
- ...Recognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs) primarily in the communications networks, defense and aerospace, industrial and...SeniorPermanent employment
$115k - $135k
A leading engineering firm is seeking a Senior Principal Architect in South Jordan, UT. The role involves overseeing architectural design projects, coordinating with internal and external teams, and ensuring quality assurance. Candidates must have over 10 years of architectural...Senior- ...learning and growth, there is executive and board-level visibility and support for our work, and our efforts translate directly into highly... ...– by account, customer, product, segment and more – to help inform strategic decisions and drive results. The primary models...SeniorWork experience placementLocal area
$109.2k - $223.4k
...As a Senior TPM, you will lead large-scale, cross-functional programs that support billions of dollars in infrastructure investments and data center expansion initiatives. You will help define and operationalize the tooling, governance models, processes, and execution...SeniorTemporary workFlexible hours$143k - $243k
A healthcare solutions company is seeking a Senior Principal Actuary to provide actuarial leadership and innovative modeling strategies. This remote position involves collaboration with underwriters, strategic pricing analysis, and presenting findings to stakeholders. Candidates...SeniorRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Sr. Help Desk Support Technician. Be the first to apply!
Related searches
- senior performance engineer West Jordan, UT
- senior manager diversity & inclusion West Jordan, UT
- senior level West Jordan, UT
- senior software engineer remote West Jordan, UT
- senior manager legal West Jordan, UT
- senior tableau developer West Jordan, UT
- senior project manager contract West Jordan, UT
- senior application administrator West Jordan, UT
- senior West Jordan, UT
- remote senior project manager West Jordan, UT




