Field Supervisor / Lead Caregiver - First Visit Specialist

Job Description

Job Description

Field Supervisor / Lead Caregiver – First Visit SpecialistLocation: Rockford, ILCompany: All Care RockfordBe the Reason Someone Can Stay in Their Own HomeWhen someone begins services, that moment matters. You step into a person's home at a time when they want to stay independent - and you help them do just that.It starts with the first visit - where trust is built and the standard is set.Position OverviewWe are hiring a Field Supervisor / Lead Caregiver – First Visit Specialist to lead new client starts, introduce caregivers into the home, and support ongoing services in the field.This is a hands-on leadership role - you'll guide caregivers, set expectations, and step in to provide support when needed to ensure every client experience starts strong and stays consistent. Must have community care program experience and understanding. What You'll DoLead first visits with new clients and familiesIntroduce caregivers and ensure a smooth, confident transition into the homeProvide hands-on support when needed (daily routines, companionship, general assistance)Support and guide caregivers in the fieldStep in when needed to maintain consistency and qualityCatch and resolve issues early through strong attention to detailReinforce expectations and standards across all servicesCommunicate clearly with clients, caregivers, and the officeWhat You Bring2+ years of caregiving, home support, or similar experience requiredCommunity Care Program Experience Strong attention to detail and follow-throughCalm, confident, and professional presenceComfortable leading and stepping in when neededAbility to take ownership without constant directionReliable transportation for local travelPreferred: Experience with onboarding, scheduling, or coordinationCompensation & Schedule$20–$24 per hour (based on experience)Full-time preferredCombination of field work and coordinationGrowth OpportunityWe are in a growth stage, and this role sits at the center of it.Help define how new clients are onboardedHelp shape caregiver expectations and service standardsOpportunity to grow into leadership as we expandApply TodayIf you take pride in doing things the right way, build trust quickly, and want to help people stay independent in their own homes - we'd love to connect.