Home Care Service Coordinator Bilingual

Ready to make a real impact Join Addus/Arcadia HomeCare and help older adults and individuals with disabilities live safely and independently at home!

Were looking for a driven organized and compassionate Service Coordinator to lead the charge in scheduling caregivers ensuring top-quality service and conducting in-home visits. Youll be the go-to problem solverjuggling schedules supporting field staff handling client updates and stepping in to keep care plans on track. If you thrive in a fast-paced environment and love making a difference this is your moment!

Hours: Full Time (Mon - Fri 8am to 5pm)

Pay: $23 to $25 hourly

Location: Arcadia Home Care & Staffing 409 13th Street Ste 905 Oakland CA 94612-2605

Position Summary: Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home this is the job for you! Supervisory and/or home care experience preferred.

At Addus we offer our team the best:

• Medical Dental and Vision Benefits
• Monthly Bonus
• Daily Pay Option
• Continued Education
• PTO Plan
• Retirement Planning
• Life Insurance
• Employee discounts

Essential Duties:

• Creates work schedules by entering schedules into the system manages changes to client schedules due to client request illness vacation or leaves of absence.
• Provides alternate coverage to ensure the clients care plan is followed and client services are not interrupted.
• Contacts care providers and clients to provide service updates
• Conducts monthly client wellness calls and conducts home visits as required
• Provides thorough complete follow-through on escalated client complaints and theft claims
• Supervises direct service employees by setting expectations for attendance performance and conduct by holding employees accountable to the companys policies and guidelines
• Ensures the appearance of the branchs open environment is professional: neat clean orderly and generally free of clutter
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular predictable consistent attendance and is flexible to meet the needs of the agency
• Follows all MCO Medicare Medicaid and HIPAA regulations and requirements
• Abides by all regulations policies procedures and standards
• Answering telephones
• Assisting staff
• Greeting visitors
• Filing/scanning and preparing report
• File reviews
• Data Entry
• Special projects

Position Requirements & Competencies:

• Must have high school diploma or equivalent.
• 3 to 5 years of Industry experience required
• Interpersonal organizational and communication skills.
• Computer skills including but not limited to Microsoft Word Microsoft Excel and Scheduling program.
• Bilingual - Spanish
• Must have DL to complete in home supervisory visits

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

To apply via text text 10278 to .

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Required Experience:

IC