Supervisor Housekeeping

Job Description

Why Do Team Members Like Working For Us:

• Competitive base pay
• Eligible for quarterly bonus
• Benefits on day one
• Daily Pay* - get your earned pay any time before payday
• Recognition Programs and Rewards
• Discounted Hilton hotel rates worldwide
• 401(k) program with company match
• Employee stock purchase program
• Paid Holidays, Sick days, and Generous Paid Time Off Program
• Tuition reimbursement
• Numerous learning and career advancement opportunities

Schedule Details: Our housekeeping team members must adapt to various shifts, including weekends and holidays.


What will I be doing?

• Supervises housekeeping operations, including rooms, common area, and heart of the house areas, to achieve and maintain the resort's high standards of cleanliness.
• Assists in training housekeeping staff, including safety, security, department procedures, and service guidelines.
• Inspects guestrooms and public areas throughout the resort.
• Maintains inventory at appropriate par levels and ensures employees have the necessary tools and supplies to perform their duties.
• Perform shift-associated work such as room assignment, vacant room discrepancy reports, and departure reports.
• Assist in all department meetings.
• Documents and communicates maintenance requests to the engineering department to ensure resort service quality standards are met.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Assists in the performance review process.
• Performs other duties as assigned.

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement.
**Quarterly bonus is not guaranteed


What are we looking for?

• High School/GED
• 1-3 years related experience
• Basic computer and interpersonal skills.
• Ability to repeatedly lift/carry, push/pull items more than 25 lbs.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Don't hesitate to get in touch with us to

Responsibilities

What will I be doing?

• Supervises housekeeping operations, including rooms, common area, and heart of the house areas, to achieve and maintain the resort's high standards of cleanliness.
• Assists in training housekeeping staff, including safety, security, department procedures, and service guidelines.
• Inspects guestrooms and public areas throughout the resort.
• Maintains inventory at appropriate par levels and ensures employees have the necessary tools and supplies to perform their duties.
• Perform shift-associated work such as room assignment, vacant room discrepancy reports, and departure reports.
• Assist in all department meetings.
• Documents and communicates maintenance requests to the engineering department to ensure resort service quality standards are met.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Assists in the performance review process.
• Performs other duties as assigned.

Qualifications

What are we looking for?

• High School/GED
• 1-3 years related experience
• Basic computer and interpersonal skills.
• Ability to repeatedly lift/carry, push/pull items more than 25 lbs.

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.