Field Operations Manager

Manager, Field OperationsThe Manager, Field Operations leads the Field Management team by defining objectives, priorities and deadlines required to meet short term goals and objectives. Is responsible for the success of each team member. Typically manages the work efforts of supervisors/individual contributors.Key Responsibilities:Oversee Install / Service / Electrical Managers and respective crewsWork directly with Commercial Sales and RSC's and Managers to schedule and communicate availabilityWork with Install and Service Managers to manage the production schedule- monitor upcoming work to be performed in order to schedule and assign technicians and/or crews to maximize productivityVerify all jobs have had permits pulled and file all permits accordinglyWork with Install and Service Managers to track technician performance- Monitor for areas of improvement and reward technicians for going above and beyondOversee day to day operations of all installation jobsEnsure field technicians are performing and completing their assigned tasksWork with techs in the field for training needs and process improvementsProvides support to make sure all disciplines operate the same way and utilize processes of Pine State Services.Normal Install Job Project ManagerWork with RSC's to make sure project is what was soldMake sure job stays on track, meeting deadlines and budgetsCoordinating scheduling needs with I.C. and I.M.Site visitsTrack Change ordersCommercial Scale Job Project ManagerWork with Commercial Sales Advisor to make sure project is what was soldMake sure job stays on track, meeting deadlines and budgetsCoordinating scheduling needs with I.C. and I.M.Site visitsJobsite meetings - with G.C. and site foremanTrack Change ordersField Support to all technicians in the field, Service, Install, Electrical, PMThis position is required to be on-callRequirements & Desired Skills:Journeyman or Master License requiredValid driver's license with an acceptable driving recordAbility to work flexible hours and on-call shifts as neededMust have 6 years or more of Plumbing / HVAC Management experienceWhat Do We Offer You as a Service Experts Employee?Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including:Competitive Pay with incentive opportunitiesPaid Time Off and Company Holiday PayMedical, Dental, and Vision Insurance programs401(k) Retirement Savings Plan with company matching contributionsLife Insurance and disability insurance optionsSupplemental benefit programsWorld Class Training opportunities through our Experts UniversityCareer Development opportunitiesService Experts Heating & Air Conditioning is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.The job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time with or without notice in accordance with the needs of Service Experts.Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodation upon request for individuals to participate in the application and hiring process. To request an accommodation please email