Quality & CI Manager

At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Global Division Quality & CI Manager The work model for the role is hybrid, based in Westerville, OH, Cleveland, OH, or New Berlin, WI. This role is contributing to the AUPI division in the US. Main stakeholders are customers in the Pulp & Paper industries. Responsibilities Lead and implement quality strategy aligned with the quality management system, policy, and local objectives, ensuring leadership commitment, effective communication, and continuous improvement. Drive customer-focused quality management by establishing closed-loop feedback from product development to customer experience, resolving cases with root cause analysis, and promoting zero-defect vision. Execute compliance and improvement programs through audits, data analytics, risk identification, and preventive actions, while removing roadblocks and fostering innovation across local units. Act as process owner and partner with local functions to embed voice-of-the-customer, oversee systems and tools, and ensure efficiency, cost management, and sustainable organizational performance. Qualifications for the role Bachelor’s Degree in a technical discipline like engineering or quality management. 5+ years of working experience within quality or operations. Proven experience in process management and quality assurance roles in a global Engineering environment (working with manufacturing companies is preferred). Knowledge of quality management standards e.g. ISO9001. Auditor / Lead Auditor certification is a plus. Excellent communications skills, results-oriented, speed in execution, openness and listening to others. Strong analytical skills and attention to details. We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward. What's In It For You We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. More About Us ABB is an Equal Employment Opportunity and Affiniative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit As an Equal Employment Opportunity and Affiniative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at View phone number on click.appcast.io. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at View phone number on click.appcast.io or by sending an email to View email address on click.appcast.io. Resumes and applications will not be accepted in this manner. ABB Benefit Summary For Eligible US Employees Note: excludes ABB E-mobility, Athens union, Puerto Rico. Go to myBenefitsABB.com and click on Candidate/Guest to learn more. Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus. Vision benefit. Company paid life insurance (2X base pay). Company paid AD&D (1X base pay). Voluntary life and AD&D – 100% employee paid up to maximums. Short Term Disability – up to 26 weeks – Company paid. Long Term Disability – 60% of pay – Company paid. Ability to buy-up to 66 2/3% of pay. Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance). Parental Leave – up to 6 weeks. Employee Assistance Program. Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption. Employee discount program. Retirement 401k Savings Plan with Company Contributions. Employee Stock Acquisition Plan (ESAP). Time off ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy. Contribute to a collective vision. This is where progress takes flight, teams turn ideas into impact, and we define what’s next. Run What Runs the World. Ready to make an impact? Apply today or visit to learn more about the impact of our solutions across the globe. #J-18808-Ljbffr