Relationship Banker

Advocate for members and enhance their experience by providing solutions aligned with their financial goals Attract new retail and business members and deepen relationships with existing members using The Member Advantage approach Deliver exceptional member service with accuracy and operational excellence, including problem and complaint resolution Support branch growth and a profitable book of business to achieve individual, team, and corporate goals Build relationships through community/foundation involvement and member referrals Promote, educate, and demonstrate available service channels Participate in coaching, job shadowing, mentoring, and training Detect and report fraud or irregular activities Ensure compliance with applicable policies, procedures, and regulatory guidelines Achieve management-provided goals and objectives Requirements Associate degree preferred, or equivalent combination of education and experience One to two years of branch banking experience Must pass and maintain a Notary Public License within six months of completing Relationship Banker Training Signature Guarantee permissions Proficiency in Microsoft Word and Excel Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and SharePoint Ability to multitask to meet or exceed minimum performance standards Effective verbal, written, listening, and auditory communication skills Strong interpersonal skills Flexibility to work out of any location at any time as business needs dictate Ability to lift at least 10 pounds and stand for long periods Ability to operate in a rapidly changing, dynamic environment Fluency in English; bilingual applicants fluent in a second language are highly encouraged to apply Core Competencies Demonstrates strong member advocacy and relationship-building skills while ensuring compliance with regulatory guidelines. Proficient in delivering exceptional service and achieving performance goals in a dynamic banking environment. Highest-signal resume keywords Branch Banking Experience Notary Public License Microsoft Office Suite Proficiency Effective Communication Skills Interpersonal Skills ATS Optimization Keywords Hard Skills Branch Banking Fraud Detection Problem Resolution Operational Excellence Multitasking Soft Skills Verbal Communication Written Communication Listening Skills Flexibility Interpersonal Skills Certifications & Qualifications Notary Public License Industry Keywords Member Advocacy Financial Goals Community Involvement Service Channels Regulatory Compliance Tools & Technologies Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft SharePoint #J-18808-Ljbffr