Associate Salesforce Effectiveness Director
Vaco Charlotte
Associate Director, Salesforce Effectiveness Overview We are seeking a dynamic and highly analytical Associate Director of Sales Force Effectiveness to support and elevate commercial performance through data?driven insights, strategic alignment, and cross?functional collaboration. This is a highly visible role that plays a critical part in enabling sales efficiency, optimizing field operations, and translating complex analytics into actionable business strategies. The ideal candidate blends strong analytical capabilities with exceptional communication and influence skills. You will partner closely with sales leadership and a wide range of internal stakeholders to design and implement incentive compensation plans, optimize territory structures, and provide strategic insights that drive business outcomes. Key Responsibilities Lead the design, implementation, and ongoing management of incentive compensation programs, including performance tracking and goal attainment reporting Partner with sales leadership to support business planning, field objectives, and execution strategies Collaborate proactively with regional sales leaders to identify key business questions (e.g., market trends, sales performance, call planning, KPIs) and deliver real?time, actionable insights Own territory alignment, sizing, and workload optimization initiatives to improve sales force efficiency and coverage Drive strategic and operational initiatives through strong cross?functional coordination and stakeholder alignment Partner with business insights and forecasting teams to ensure consistency, accuracy, and alignment across reporting and analytics Represent sales force priorities in cross?functional forums and identify follow?up actions to support execution Build strong relationships across Sales, Marketing, Finance, Medical, Operations, and Analytics teams to enable integrated decision?making Support development of commercial strategies including customer segmentation, targeting, call planning, reach and frequency, and performance measurement Evaluate and implement new tools and technologies (including AI?enabled solutions) to enhance sales force effectiveness Manage external vendors supporting sales force effectiveness initiatives and projects Prepare and deliver clear, compelling insights and recommendations to senior leaders and executive stakeholders Perform additional responsibilities as needed to support business objectives Qualifications Required Bachelor’s degree with 12+ years of relevant professional experience, or Master’s degree with 10+ years of experience Background in management consulting and/or commercial analytics, sales operations, or marketing analytics within a complex, matrixed environment Strong working knowledge of relational data and the ability to translate technical requirements between business stakeholders and technical teams Proven ability to analyze, interpret, and synthesize data into clear, audience?appropriate insights and presentations Demonstrated experience independently producing complex reports and analyses Advanced proficiency in Microsoft Office and business intelligence tools (e.g., Power BI) Working knowledge of CRM and analytics platforms (e.g., Salesforce, Veeva, Tableau) Excellent communication and presentation skills across all organizational levels, including senior executives Strong emotional intelligence, professionalism, discretion, and organizational awareness Ability to lead through influence without direct authority and foster collaborative partnerships Comfortable operating in fast?paced, evolving environments with shifting priorities Self?starter with intellectual curiosity, strong problem?solving skills, and adaptability Experience working with matrixed teams and managing cross?functional projects Preferred Experience supporting commercial teams in rare or specialty disease areas Prior people management or team leadership experience Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact View email address on click.appcast.io . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
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