Guest Services Representative

Overview The Holiday Inn & Suites Salt Lake City Airport West is looking for a new full time (32-40 hours per week) Front Desk Agent. Shifts are from 3PM to 11PM. Days of the week are flexible. Pay starts at $13.00. Objective: Enhance quality assurance standards, promote safety awareness, and enhance the guest experience by having a willing, urgent, and can-do attitude. Additionally, be a productive member of the hotel team by communicating with supervisors and co-workers effectively. Most importantly, enhance the guest experience by making a positive contribution to the position, the team, and to the hotel. Responsibilities Full uniform and professional appearance at all times Responsible for Front Desk cash at all times during shift Go above and beyond to create a great check-in and check-out guest experience Complete all tasks on Front Desk Shift Checklists Complete all brand required trainings Maintain cleanliness and organization of lobby area at all times Maintain cleanliness and organization of the front desk and back office areas Detailed communication throughout all departments Any other duties and tasks as assigned by management Physical Requirements Carry, lift, push, pull, move items weighing up to 50 pounds on your own. Heavier items will be a team lift. Frequent bending, stooping, kneeling, climbing, standing, crawling, and moving about the facility. #J-18808-Ljbffr HOLIDAY INN & SUITES OF SLC AIRPORT