Client Relations Specialist

Job Description

Job Description

Job Summary:

The Client Relations Specialist is responsible for supporting and engaging with OPN’s current clients including contract, presentation, report, and communication management. The position is in-office in our Glendale office and involves coordinating with staff across OPN’s departments, including Care Management, Network Operations, Analytics, and Finance.

Essential Duties and Responsibilities:

• Supporting contract management for all OPN clients including drafting of new agreements, drafting of contract amendments, and maintenance of internal contract storage
• Helping drive client engagement through regular meeting cadence, presentations, and reporting
• Generating external presentations that align with OPN brand and messaging
• Coordinating and supporting all internal team members for client deliverables and requests
• Establishing connections and relationships with OPN clients to add additional support and touchpoints with each client
• Communicating with stakeholders to keep all OPN team members properly involved
• Performing quality control on Client related projects throughout development to maintain the standards expected
• Managing diverse teams across company employees, contractors, and consulting resources

Education and/or Work Experience Requirements:

• Bachelor's degree
• 1+ years’ experience preferred
• Proficient with Microsoft Excel and PowerPoint
• Excellent communication, interpersonal and negotiation skills
• Demonstrated ability to drive results with distributed teams and management
• Problem-solving skills

Physical Requirements:

• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
• Must be able to talk, listen and speak clearly on telephone.
• Ability to safely and successfully perform and maintain regular job functions with the ADA, FMLA and other federal, state and local standards.

Competencies:

All employees, in performing their respective tasks and duties, are expected to perform quality work within the deadlines with or without direct supervisions; interact professional with other employers, customers, and suppliers; work effectively as a team contributor on all assignments; and work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

 

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

 

Shift:

 

• 8 hour shift

 

Work Location: In person

Company Description

Oncology Physicians Network offers a unique platform of oncology care services leading the industry in value-based clinical and financial outcomes. OPN currently serves 1.7 million health plan beneficiaries in 3 states. OPN is aggressively expanding its large and successful California business model across the country.

OPN partners with physicians and aligns their practices with health insurance organizations and other healthcare payors to deliver industry-leading oncology care while managing costs efficiently. OPN has a demonstrated track record in assisting payors to reduce the increasing costs of medical oncology through a value-based methodology.

OPN Healthcare is committed to creating a diverse environment and is proud to be an equal opportunity employer.

OPN supports a healthy work life balance and provides a comprehensive benefits package.

Company Description

Oncology Physicians Network offers a unique platform of oncology care services leading the industry in value-based clinical and financial outcomes. OPN currently serves 1.7 million health plan beneficiaries in 3 states. OPN is aggressively expanding its large and successful California business model across the country.\r\n\r\nOPN partners with physicians and aligns their practices with health insurance organizations and other healthcare payors to deliver industry-leading oncology care while managing costs efficiently. OPN has a demonstrated track record in assisting payors to reduce the increasing costs of medical oncology through a value-based methodology.\r\n\r\nOPN Healthcare is committed to creating a diverse environment and is proud to be an equal opportunity employer.\r\n\r\nOPN supports a healthy work life balance and provides a comprehensive benefits package.