IVR Quality Engineer

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel. Key Responsibilities: Planning, executing, and managing the manual and automated testing effort for a variety of projects within a Chat and Voice Technology team Utilizing both business workflows and technical architecture to effectively communicate risks, testing coverage, and quality insights to leadership Reducing manual effort through automation and AI-assisted development This role requires being onsite with the client 3 days per week in Plano, TX. This role also requires 5 days away mandate per quarter by the client. Basic Qualifications: Must speak fluent Spanish 5+ years of experience with Selenium 2+ years of IVR testing experience 2+ years of automation testing experience Bachelor's degree or greater Preferred Qualifications: Experience with Playwright testing tool Experience with Cyara testing tool Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 11/15/2026. Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here: Accenture Flex Jobs Role Location Hourly Salary Range California $44.00 to $54.00 Colorado $44.00 to $54.00 Connecticut $44.00 to $54.00 District of Columbia $44.00 to $54.00 Illinois $44.00 to $54.00 Maine $44.00 to $54.00 Maryland $44.00 to $54.00 Massachusetts $44.00 to $54.00 Minnesota $44.00 to $54.00 New York $44.00 to $54.00 New Jersey $44.00 to $54.00 Ohio $44.00 to $54.00 Virginia $44.00 to $54.00 Washington $44.00 to $54.00 About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. 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Explore your next step at Accenture #J-18808-Ljbffr 1063 Accenture Flex LLC Company