Unit Clerk

Bradford at Warrior is part of Bradford Health Services, a leader in substance abuse treatment and programs for over 40 years. Our programs meet each individual where they are, providing compassionate, evidence-based care that addresses substance use disorders and prepares patients for long-term success. Whether through counseling, peer support, medication-assisted treatment (MAT), residential, PHP, IOP, or extended care programs, we offer a holistic approach to healing that encompasses the mind, body, and spirit.

We are seeking a Unit Clerk to add to our dynamic team! The Unit Clerk plays a critical role in the smooth operation of a healthcare unit by managing administrative and clerical tasks that support medical staff and enhance patient care. This position serves as the communication hub between patients, healthcare providers, and other departments, ensuring accurate and timely information flow. The Unit Clerk is responsible for maintaining patient records, scheduling appointments, and coordinating admissions and discharges, which directly impacts the efficiency and quality of care delivered. By handling various documentation and logistical duties, the Unit Clerk allows clinical staff to focus more on patient care. Ultimately, this role contributes to a well-organized, responsive, and patient-centered healthcare environment.

Responsibilities

• Manage and maintain accurate patient records, including admission, transfer, and discharge documentation
• Coordinate communication between healthcare providers, patients, and other hospital departments to facilitate smooth operations
• Schedule patient appointments, tests, and procedures while ensuring proper documentation and follow-up
• Answer phone calls, respond to inquiries, and direct communications appropriately within the unit
• Prepare and distribute reports, forms, and correspondence related to patient care and unit activities
• Assist with inventory management of office and medical supplies to ensure availability and proper stock levels
• Support clinical staff by organizing patient charts and ensuring all necessary documentation is complete and accessible

Minimum Qualifications

• High school diploma or equivalent
• Previous experience in a healthcare or administrative support role preferred
• Basic knowledge of medical terminology and healthcare documentation
• Proficiency with computer systems and electronic health records (EHR) software
• Strong organizational and communication skills

Preferred Qualifications

• Certification as a Unit Clerk or Medical Secretary
• Experience working in a hospital or clinical setting
• Familiarity with HIPAA regulations and patient confidentiality standards
• Advanced proficiency in healthcare management software and Microsoft Office Suite
• Ability to multitask effectively in a fast-paced environment

We’re officially a Great Place to Work®! We’ve always believed that supporting our team is just as important as supporting our patients. Now, we’re proud to share that we’ve earned Great Place to Work® Certification - based entirely on feedback from our own employees. Read more here:

At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.

• Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.

• Expanded Coverage – Options for domestic partners and a wider network of in-network providers.

• Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.

• Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.

• Student Loan Repayment – Available for nurses and therapists.

• Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.

• Generous PTO – A robust paid time off policy to support work-life balance.

• Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.