Data Entry Specialist

Description

Data Entry Specialist

We invite you to take a bold step with us. Join the team that's offering expert care, peace of mind, comfort, guidance, and hope to people affected by serious illness or grief around Kansas City. At Kansas City Hospice & Palliative Care, we work together - one team, one vision, that each person in our community is valued from life through death and each family is supported in their grief.

We Strive to be the Best Place to Work:

• We offer generous and competitive wages and benefits!
• We support a work-life balance that allows you to contribute to high quality service while maintaining a good work life balance.
• A work environment defined by openness, communication, good humor, mutual support and accountability.
• A team striving for quality in all we do and continually seeking opportunities to improve

Position Summary:

The Data Entry Specialist supports the Development/Fundraising department by ensuring data integrity for The Raiser's Edge and quality reporting for data-informed decision making. The Data Entry Specialist works extensively within The Raiser's Edge database and Microsoft Excel and will meet regularly with the Coding Team, to include the Fundraising Manager of Analytics and Insight and the Director of Donor Relations who oversees donor processes and communications.


Required Knowledge, Skills and Experience

• High School Diploma or GED required.
• Two (2) years administrative support experience required; prior experience working in a non-profit business setting preferred.
• Relevant prior experience with fundraising database software required; prior experience with The Raiser's Edge/NXT database management preferred.
• Working knowledge of Microsoft Office Suite required; working knowledge of Google applications preferred.

Our Benefit Offerings Include : Insurance: Medical Insurance HRA, Dental, Vision, Life and Accidental Death and Dismemberment, Voluntary Life, Short and Long Term Disability, Accident and Critical Illness, Pre-Paid Legal and Identity Theft, Pet Insurance

Time Off: Generous PTO accrual program, Generous Bereavement Leave, Parental Leave, Personal Day

Tuition Assistance and Reimbursement Programs:

Tuition Assistance Additionally 2-Year Loan Assistance Agreement Federal Student Loan (Perkins Loan) Forgiveness: As a Benefit of working at Kansas City Hospice and Palliative Care, a qualified employer non-profit organization, you may be eligible for student loan forgiveness. Contact your lender for additional information.Career Growth and Annual Scholarship opportunities including Certified Hospice Palliative Nurse (CHPN) reimbursement, Company paid CEU's and ongoing training

And More!!!: Company Paid Employee Assistance Program offering 10 sessions per year, per event, Smart Shopper Healthcare Consumer Savings Program, Flexible Spending Account, Mileage Reimbursement, 403b Retirement Savings Plan and Company Match, Wellness Plan Discounts to include monthly incentives for participation and discounted gym memberships, Free Monthly Online Yoga Class, Generous Employee Referral Program

** All benefits are available to regular full-time employees hired to work 60 hours or more per pay period, benefits offered differ for PT employees

Kansas City Hospice and Palliative Care is an equal-opportunity, drug-free employer committed to diversity in the workplace. We don't just accept differences-we celebrate them, we support them, and we thrive on them for the benefit of our employees, our patients, and our community. Our diversity defines us. It binds us. It makes us great.

Requirements

Essential job Functions:

1. Performs routine gift entry and constituent management within The Raiser's Edge.

2. Manages acknowledgments for all donations received.

3. Manages letters acknowledging donations received when appropriate.


4. Provides data entry and technical support for third-party event platforms and works with the Fundraising Manager of Analytics and Insight to ensure data migration to The Raiser's Edge, including gifts and constituent information, are completed in a timely manner.


5. Monitors, completes and follows-up with requestors using The Raiser's Edge Change Request form.


6. Checks/monitors Development Department email, responds to the emails, forwards emails to other appropriate staff, prints off OLX information and ACH Transfer information, and archives specific emails for referencing at a later date.

7. Supports imports and look-ups for the Halo Awards/Grateful Patients and Families Program, including formatting import templates, comparing constituent data from Suncoast (Electronic Medical Record-EMR) to The Raiser's Edge, and obituary look-ups.


8. Assists with mailing list review and edits, ensures all donor communications are marked accordingly and timely in The Raiser's Edge, and ensures updates from Change of Address audit reports are added to The Raiser's Edge in a timely manner.

9. Works with the Fundraising Manager of Analytics and Insight to develop and document processes to integrate third-party platforms used by the organization (Suncoast, Thriftcart, OneCause, Better Impact) with The Raiser's Edge. This includes, but is not limited to, deceased record and admission updates, Story Boutique and Heart & Soul retail store coding, and updating volunteer records.


10. Manages the duplicate manager tool and supports ongoing data maintenance projects for The Raiser's Edge.


11. Meets regularly with the Coding Team and works collaboratively to develop and update written procedures for database management as it relates to the Development Department.


12. Regularly engages and attends relevant webinars and participates in discussion boards to troubleshoot data entry/coding barriers. Stays up to date on best practices and industry trends.


13. Understands, carries out and adheres to Kansas City Hospice & Palliative Care's (KCH&PC's) Mission, Vision, Values, Guiding Principles, policies and procedures.

14. Prioritizes, manages, and organizes work to complete essential job duties, meet performance objectives, and effectively practices time management.

15. Understands and accepts supervision, direction, consultation, coaching, and complies with policies, procedures, and Standard Operating Procedures to successfully complete all work duties.

16. Maintains positive working relationships and contributes to the team environment by demonstrating courtesy and respect to all individuals, co-workers, donors, volunteers, and stakeholders utilizing appropriate language and nonverbal behavior.

17. Maintains confidentiality of all KCH&PC information, patient nonpublic personal information (NPI) and personal health information (PHI), as well as records directly or indirectly identifying any person currently or formerly receiving services from KCH&PC. Complies with KCH&PC's confidentiality policies and procedures.

Additional responsibilities will be assigned as needed to maintain and improve effective functioning of the department and to advance the mission of the organization. All job responsibilities will be carried out under the direction of KCH&PC's policies and procedures and management directives.