Neuroscience Hospital Specialist - Chattanooga, TN

Job Summary Otsuka America Pharmaceutical Inc. is a global healthcare company with the corporate philosophy: “Otsuka-people creating new products for better health worldwide.” Otsuka researches, develops, manufactures and markets innovative products, with a focus on pharmaceutical products to meet unmet medical needs and nutraceutical products for the maintenance of everyday health. Position Overview In its evolved customer engagement model, a Neuroscience Specialist engages healthcare providers (HCPs) using in-person, virtual, and digital tools, offering expertise on products and their approved conditions. The role enhances patient, caregiver, and HCP experiences by focusing on local care delivery, aiming to improve patient care and provide a superior experience. The Neuroscience Specialist reports directly to the respective Area Business Lead and coordinates with cross‑functional colleagues in Medical (MSLs), Market Access (HSAMs), and Patient Support (PELs) under appropriate guidelines. The specialist serves as the primary point of contact for HCP customers and possesses a broad range of expertise. Key Responsibilities Conduct proactive outreach to HCPs on product access, on‑label information, and patient‑care guidance. Engage customers through virtual or digital tools and direct them to other colleagues (e.g., CSS) as needed. Facilitate speaker programs and organize local provider groups for discussion of experiences and outcomes with local and regional leaders. Elevate opportunities and feedback to the Area Business Lead, including local market insights to inform local strategy and business goals. Collaborate compliantly with the ecosystem team to adjust targeting and call‑point plans. Act on insights collected from customer‑facing roles to inform local strategy and business objectives. Experience & Qualifications At least 2+ years of pharmaceutical or medical device sales experience (less experience considered for employees who complete the Otsuka ReadyNow program). At least 3+ years of business‑to‑business (B2B) or equivalent outside sales experience in regulated, clinical, or customer‑engagement settings. At least 2+ years of clinical healthcare experience (e.g., Nurse Practitioner, Physician Assistant, RN, or similar) with demonstrated patient‑facing, medical‑education, or therapy‑focused responsibilities. Additional Qualifications Demonstrated ability to communicate complex clinical information, influence stakeholders, and translate scientific data into clear, practical value propositions. Strong commitment to ethical business practices, understanding of regulatory standards, and ability to execute business activities in compliance with Company policies and guidance. Ability to assimilate and communicate complex clinical and product information. Must reside within a commutable distance of 50 miles from the primary city in the sales territory. Key Sales Capabilities Territory analysis and business planning. Use competitive data and business reports to track progress and uncover opportunities, including sales data and promotional budget. Display knowledge of territory and business conditions that impact sales results to establish near‑term priorities for the territory business plan. Respond compliantly to competitive threats and opportunities. Educate office staff on payer guidelines and reimbursement procedures to increase pull‑through. Effectively utilize promotional materials. Show strong selling skills, engagement, and account pull‑through. Maintain ongoing awareness of internal support team resources and utilize them appropriately. Apply market and industry knowledge to overcome objections and influence prescribing habits during office calls. Identify territory professional groups to network and ensure access/exposure to key opinion leaders. Build strong relationships with all key office/practice personnel and focus on patient health in conversations with all staff members; take personal responsibility for follow‑through and provide accurate information in response to their needs. Deliver effective and balanced office calls and sales presentations utilizing appropriate approved marketing materials and technical references (e.g., studies, package inserts, etc.) with clarity and confidence to help HCPs enhance patient outcomes and demonstrate competent product knowledge of own product and competition. Competencies Accountability for Results Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. Strategic Thinking & Problem Solving Make decisions considering the long‑term impact to customers, patients, employees, and the business. Patient & Customer Centricity Maintain an ongoing focus on the needs of our customers and/or key stakeholders. Impactful Communication Communicate with logic, clarity, and respect; influence at all levels to achieve the best results for Otsuka. Respectful Collaboration Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals. Empowered Development Play an active role in professional development as a business imperative. Compensation and Incentives Minimum $116,000.00 – Maximum $166,750.00, with incentive opportunity. The range shown represents a typical pay range or starting pay for individuals hired in this role in the United States. Actual pay may be positioned within the established range based on experience, skills, and internal comparisons. Benefits Comprehensive medical coverage Dental coverage Vision coverage Prescription drug coverage Basic life insurance Accidental death & dismemberment insurance Short‑term disability insurance Long‑term disability insurance Tuition reimbursement Student loan assistance Generous 401(k) match Flexible time off Paid holidays Paid leave programs Other company‑provided benefits Disclaimer This job description is intended to describe the general nature and level of the work performed by persons assigned to this position. It does not include every duty and responsibility specific to the role. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Equal Opportunity Employer Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be considered for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to apply for this position. Please request accommodations by contacting Accommodation Request . #J-18808-Ljbffr Otsuka Pharmaceutical Companies (U.S.)