Coffee Bar Attendant

Coffee Bar Attendant

Essential Duties & Responsibilities:

• Sets up workstation and is ready to work fifteen minutes prior to scheduled opening; breakdowns workstations upon closing and cleans and restocks station at the closing of each shift.
• Prepares menu items to include deep-frying, broiling, steaming or grilling according to quality, service, safety and sanitation standards.
• Maintains the quality and appearance of all food prepared and serviced in compliance with quality control and portion control standards.
• Maintains the cleanliness and organization of assigned food venue and work stations in accordance with all health and sanitation regulations.
• Inventories all food, production and serving supplies necessary for workstation.
• Collects payment, operates a cash register and give accurate change to customers as needed.
• Reports any equipment malfunction to Supervisor.
• Assesses the efficiency of the operation and reports to management.
• Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.
• Performs all side work duties as assigned or requested by Supervisor and/or performs the duties of a busser/dishwasher.
• Responds to customer questions and issues in a friendly and courteous manner; contacts supervisor as needed.
• Follows guidelines regarding health, safety and customer service according to established policies and procedures.
• Attends and participates in regularly scheduled staff meetings.
• Contributes to a team effort and accomplishes related results as required.

Position Classification & Description Coffee Bar Attendant Revised January 2022

Performs other duties as required.

Minimum Qualifications:

• High School Diploma or GED.
• Must meet all knowledge, skills and abilities.
• Must be eighteen (18) years of age for Arizona properties and twenty-one years (21) of age for New Mexico properties.
• No felony, theft or stealing convictions.
• Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license. Navajo preference.

Knowledge, Skills and Abilities:

• Knowledge of restaurant operations and food service principles.
• Knowledge of cold prep, proper knife handling, maintaining proper temperature, and sanitation standards.
• Knowledge of cash handling.
• Ability to create a friendly atmosphere and demonstrate excellent customer service.
• Ability to communicate effectively, both verbally and in writing.
• Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
• Ability to establish and maintain professional relationships with co-workers at all levels.
• Ability to work independently and meet strict time lines.
• Ability to demonstrate excellence in everything, and continually seek improvement in results.
• Ability to interpret a variety of instructions furnished in written and oral form.

Physical Demands:

• While performing the duties of this job, the employee may be required to stand for prolonged periods, walk and sit; use hands for dexterity of motion; stoop, bend, kneel or crouch, and have normal auditory, visual acuity, and verbal communications skills.
• The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

• Work is generally performed in a Casino restaurant setting with a moderate noise level.
• Extended hours and irregular shifts are required. Tight time constraints and multiple demands are common.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.