Residential and Small Business Sales Manager

Job-ID: 3022448Location: South Bend, IN, United StatesSchedule: Full timePosted: 2026-10-15Closes: 2026-11-27Position Summary:The Full Matrix Manager is a hybrid position that oversees Residential Sales and Small Business Sales Representatives. Working at ADT means working as part of a team; you'll find the tools, resources, and support to help you explore opportunities within ADT and realize your full potential. To support further growth, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team. Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast-paced culture. Generous incentive plans are in place to reward positive results. The corporate headquarters staff provides marketing and financial support along with a sophisticated technology infrastructure.Duties and Responsibilities:Manage a staff of Sales Representatives responsible for selling products within assigned territory where territories may overlap between Residential and Small Business (Matrix) groups, maintaining assigned sales quota and following established guidelines.Recruit, train, and coach new sales representatives.Implement and administer sales programs in Matrix markets to maximize opportunities.Ensure adherence to current ADT policies, procedures, products, programs, pricing, techniques, technologies, and services through communication and regular sales meetings.Develop sales representatives for advancement and success by appraising and communicating performance and job expectations.Education/Certification:College Degree in Sales and Marketing or other related degree, or equivalent. Experience:3 to 5 years proven previous sales/sales supervisory experience. Skills:Excellent interpersonal skills.Strong communication skills.Flexible Style ("do whatever it takes" approach).Aptitude for problem solving; ability to determine solutions for customers (consultative sales approach. Ability to travel, nights and weekends, to accommodate the Customer's agenda.Strong analytical ability.Demonstrated managerial skills.