Senior Organizational Change Management Analyst (Hybrid)

Job Description

Texas Children's Hospital (TCH) is seeking an experienced Senior Organizational Change Management Analyst (Hybrid role) to support the integration of organizational change management (OCM) as a core capability within Information Services (IS). This role supports the successful adoption and sustainment of technology, process, and workflow changes across clinical, operational, and administrative teams.
The Senior Organizational Change Management Analyst serves as the primary change management resource for assigned initiatives, partnering closely with IS, clinical, and operational stakeholders to assess change impacts, develop and execute change strategies, and support stakeholder readiness and adoption. This role plays a key part in advancing structured, repeatable change management practices within IS and across the broader organization.
Reporting Relationship: Reports to Manager, IS Organizational Change Management
Job Duties & Responsibilities
• Serves as the primary Organizational Change Management resource for assigned initiatives, leading OCM activities from project initiation through post-implementation sustainment
• Partners with IS, clinical, and operational stakeholders to understand the nature, scope, and impact of technology, process, and workflow changes
• Conducts change impact and stakeholder assessments to identify affected roles, readiness levels, adoption risks, and potential resistance
• Develops and executes integrated change management plans, including communication, engagement, training, and adoption strategies
• Collaborates with project managers and delivery teams to align change activities with overall project plans, timelines, and delivery milestones
• Works closely with training, communications, and operational leaders to ensure messaging, learning, and reinforcement activities support successful adoption
• Facilitates workshops, interviews, and working sessions to gather input, validate impacts, and support change planning
• Identifies change-related risks and resistance points and develops mitigation strategies in collaboration with project and operational leaders
• Supports go-live and post-implementation activities to reinforce adoption and transition changes into sustainment
Skills & Requirements
• High School Diploma or GED
• Eight (8) years of experience leading or supporting organizational change efforts associated with complex system, process, or technology implementations
• Bachelor's degree may substitute for four (4) years of work experience
• Master's degree may substitute for two (2) additional years of work experience
• Up to two (2) years of clinical patient care and/or clinical research experience may substitute for up to two (2) years of information systems experience on a month-to-month basis

Preferred skills/experiences:
• Experience performing organizational change management for complex IT, clinical, or operational initiatives
• Experience conducting change impact assessments, stakeholder analyses, and readiness assessments
• Demonstrated ability to develop and execute change, communication, training, and adoption plans
• Formal change management certification (e.g., Prosci, ACMP/CCMP, or similar) preferred, with demonstrated application of change methodologies on complex initiatives
• Strong collaboration and partnership skills across IS and operational teams
• Experience supporting enterprise system implementations or large-scale organizational transformations
• Strong written, facilitation, and presentation skills, with the ability to translate complex change into clear, actionable messages
• Healthcare experience a plus

About Us

Since 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children's hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city's Best Places to Work for ten consecutive years.


Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; Texas Children's Hospital The Woodlands, the first hospital devoted to children's care for communities north of Houston; and Texas Children's Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children's Health Plan, the nation's first HMO focused on children; Texas Children's Pediatrics, the largest pediatric primary care network in the country; Texas Children's Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.

To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.