Senior Manager, Patient Engagement Platforms and Content

Senior Manager, Patient Engagement Platforms and Content

New York, United States

Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to accelerating patient access to evidence-based innovation in mental health. The Company is headquartered in London, UK, with offices in New York City in the US. We focus on developing novel treatments that have the potential to improve the lives of those who are suffering with mental health conditions and who are not helped by current treatments.

We are pioneering a new paradigm for treating mental health conditions focused on rapid and durable responses through the development of our investigational COMP360 synthetic psilocybin treatment, potentially a first in class treatment. COMP360 has Breakthrough Therapy designation from the US Food and Drug Administration (FDA) and has received Innovative Licensing and Access Pathway (ILAP) designation in the UK for treatment-resistant depression (TRD) due to the pressing unmet need in this area.

We are currently in phase 3 for TRD, have completed phase 2 studies for both post-traumatic stress disorder (PTSD) and anorexia nervosa and are planning a further late-stage study in PTSD. We envision a world where mental health means not just the absence of illness but the ability to thrive. - Compass Pathways.

Job Overview

The Senior Manager, Patient Engagement Platforms and Content will play a critical role in shaping how patients, caregivers, healthcare providers, and sites of care experience COMP360. This individual will lead the design and development of patient and site-facing resources, tools, and engagement strategies that simplify access, improve understanding, and enable successful treatment journeys.

This role sits within the Patient Engagement organization and partners cross-functionally across Medical Affairs, Commercial Operations, Market Access, and Sales and Marketing to translate complex processes (e.g., REMS, reimbursement, treatment logistics) into intuitive, high-quality experiences for external stakeholders.

This is an opportunity to build a best-in-class patient and site experience model at the forefront of a new treatment paradigm in mental health.

Location: Hybrid in our New York City office or remote in the East Coast.

Reports to: Senior Director, Patient Engagement Operations.

Roles and responsibilities (Include but are not limited to):

• Lead the design and development of patient, caregiver, and healthcare provider resources to support the COMP360 treatment journey
• Create clear, engaging, and compliant materials across key areas, including REMS processes, patient onboarding, treatment expectations, access and reimbursement, and follow-up support
• Translate involved operational, and reimbursement concepts into intuitive tools for patients, caregivers, and site-of-care teams
• Partner cross-functionally with Medical, Legal, Regulatory, and Commercial teams to ensure all materials meet compliance and medical review requirements, while aligning with broader resource development efforts to drive consistency and efficiency
• Collaborate with Patient Access Liaisons (PALs) and field teams to develop tools, playbooks, and resources that enable consistent execution in the field
• Support the development of digital and non-digital engagement strategies, including integration with platforms such as hubs, CRM, and patient engagement tools
• Incorporate stakeholder feedback (patients, caregivers, HCPs, office staff) into continuous improvement of experience design
• Ensure consistency and alignment across all external-facing materials and tools supporting patient services and access programs
• Support the development and enhancement of Compass' patient support programs, including REMS, affordability, and patient engagement solutions

Candidate Profile:

• Bachelor's degree from an accredited four-year college or university, or equivalent relevant experience
• 5-8+ years of experience in healthcare, biotechnology, pharmaceuticals, or patient-focused services, with a passion for improving access and outcomes in mental health
• Experience designing patient, provider, or customer-facing materials, programs, or workflows across healthcare journeys
• Experience working cross-functionally in regulated environments, with familiarity navigating medical, legal, and regulatory (MLR) review processes
• Understanding of patient journeys, access pathways, and healthcare delivery models, including patient support, reimbursement, or access services
• Strong communication and collaboration skills, with the ability to partner effectively across medical, commercial, and other cross-functional teams
• Proven ability to operate in dynamic, ambiguous environments and contribute to building new processes, tools, or programs from the ground up
• Motivated by making a meaningful impact in mental health, with a focus on improving how patients' access, understand, and experience care

For NYCCompensation Description (annually): Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Base pay is one part of the Total Package that is provided to compensate and recognise employees for their work and any role at Compass, regardless of the location, is eligible for additional discretionary bonuses and equity.

Base salary per annum: $130,000 - $190,000 USD

Benefits & Compensation:

For an overview of our benefits package and compensation information, please visit "Working at Compass".

Equal Opportunities:

Reasonable accommodation We are committed to building a workplace where everyone's wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.

UK applicants

We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.

US applicants

Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.

Sponsorship:

Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.

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