Standby Operations Associate - OperationsCategoryTechnology & DigitalJob Id2026-0010445Posting Start Date05/21/2026Anticipated Posting End Date05/28/2026Job available in 2 locationsGresham, OR, United StatesSaint Paul, MN, United States

Inspire, Excel And Grow With Us

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel atall from Day One.

The GTSS Standby Middle Office team supports Standby Letters of Credit (SBLC) by managing fee processing, invoicing, reconciliations, and customer requests across the life cycle of each transaction. This role plays a critical part in ensuring financial accuracy, strong client service, and compliance with banking policies and procedures.

We're seeking detail-oriented professionals who enjoy working with numbers, investigating discrepancies, collaborating across teams, and continuously improving processes. Prior Standby LC experience is a plus.

Core Responsibilities:

• Process fees and payments related to Standby Letters of Credit.
• Manage collections and Accounts Receivable (AR) activities, invoice distribution, follow-up, and refunds.
• Review and validate periodic commissions, rates, and fee calculations within internal systems.
• Process correspondent bank fees and assist with the collection of fees subject to tax.
• Respond to internal and external customer inquiries, partnering closely with Relationship Managers (RMs)primarily via email, with phone support as needed.
• Review transaction data and documentation to ensure completeness, accuracy, and compliance with policies, procedures, and service level standards.
• Investigate discrepancies, research issues, and collaborate with internal partners (e.g., configuration, team and customer service team on system updates and enhancements, and other accounting partners) to resolve setup or processing issues.
• Ensure appropriate documentation, controls, and capacity are in place to complete daily work accurately and on time.
• Own and perform more complex reconciliations, including:
• DDA + GL Exception report
• Miscellaneous AR reports
• Accrual report
• Provide deeper accounting oversight and ongoing management of reconciliation reports.
• Support the team through system enhancements, legacy item clean-up, and conversion-related activities.

Standby Operations Associate 3

Basic Qualifications:

• High school diploma or equivalent
• Five or more years of relevant work experience

Preferred Qualifications:

• Strong attention to detail and commitment to accuracy.
• Problem-solving and investigative mindset; ability to research issues and think outside the box.
• Solid accounting aptitude or comfort working with financial data, fees, rates, and reconciliations.
• Ability to manage multiple priorities and meet deadlines in a fast-paced, team-based environment.
• Clear, professional written and verbal communication skills.
• Willingness to learn new systems, products, and processes.
• Experience with Standby Letters of Credit, trade finance, or global banking operations (preferred, not required).
• Background in banking, mortgage operations, or financial services.
• Experience with reconciliations, AR, accruals, or exception reporting.
• Comfort working in email-heavy roles with internal and occasional external client interaction

Location & Schedule:

• Monday - Friday 8:00am - 5:00pm CST
• Hybrid 3+ days in office at either Gresham or Saint Paul

What Success Looks Like:

• Work is completed accurately and on time with strong attention to detail.
• Actively participates in the team dynamiccollaborating, asking questions, and supporting peers.
• Communicates proactively and raises issues early.
• Brings ideas and suggestions to improve processes and workflows.
• Demonstrates accountability, curiosity, and a continuous-improvement mindset.

Location Expectations:

This role requires working from a U.S. Bank location three (3) or more days per week.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $27.50 - $36.68