Healthcare Advocate

To enhance the healthcare experience for clients, the part-time Healthcare Advocate will provide guidance and support to patients and their families, helping them navigate care, access resources, and reduce barriers in a remote setting. Key responsibilities Develop trusting relationships with patients by assessing their medical, social, and environmental needs Create individualized care plans that integrate various supports and connect patients to local services Document patient interactions and collaborate with teams to optimize workflows and improve the patient experience Required qualifications 3+ years of experience in care management, patient advocacy, case management, or clinical social work Solid knowledge of Medicare rules, eligibility, benefit structures, claims, and appeals Understanding of Social Determinants of Health (SDOH) and experience with diverse populations Comfort with digital tools and care-management software Organized and proactive with the ability to manage multiple priorities effectively