Senior Field Service Representative

Title:

Senior Field Service Representative

At KBR, we deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than 85 countries and operations in over 28 countries. KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results.

Trinzic is the future independent company to be created through the planned spin-off of KBR's Mission Technology Solutions business, expected in January 2027. Our people work at the frontier of what is possible, delivering solutions in challenging environments and advancing some of the world's highest-priority national security and space missions.?

Backed by decades of mission success, deep expertise, and trusted partnerships, Trinzic will launch as a global organization with more than 18,000 employees supporting customers around the world. Join us at a defining moment and help shape the future of a company built to tackle complex challenges and make a meaningful impact.?

Candidates who join KBR's Mission Technology Solutions business before the spin-off will transition to Trinzic when the separation is complete and will not need to reapply for employment.?

Position Summary

KBR is seeking a Senior Field Service Representative to support a U.S. Army Prototype Commercial-Derivative Wheeled Vehicles Prototype Program. The Senior FSR will provide hands-on maintenance, diagnostics, troubleshooting, repair, operator support, and training assistance throughout prototype development, testing, and user evaluation activities.

The selected candidate will work as part of an integrated Original Equipment Manufacturer (OEM)-KBR field support team and support all aspects of vehicle readiness, maintenance execution, inventory management, technical publication validation, operator familiarization, training support, and sustainment activities. This position will play a key role in assessing vehicle maintainability, operational suitability, and user-focused support requirements throughout the prototype lifecycle.

This position requires approximately six (6) months of training, prototype build support, publication validation, and system familiarization activities in Dearborn, Michigan, followed by extended travel and on-site support at Aberdeen Proving Ground, Maryland and/or Fort Bragg, North Carolina.

This position is restricted to U.S. Citizens. The selected candidate must possess and maintain an active Secret security clearance and be capable of meeting all Government, military installation, and program access requirements throughout the period of performance.

Essential Responsibilities

• Perform diagnostics, troubleshooting, maintenance, and repair activities on Prototype Commercial-Derivative Wheeled Vehicles prototype vehicle systems.

• Support vehicle build events and gain detailed familiarity with platform systems, configurations, and subsystems.

• Conduct pre-test inspections, transportation inspections, and readiness assessments.

• Perform maintenance support in a test environment to ensure any maintenance fault is correctly identified through troubleshooting and repaired in less than 24 hours.

• Support operator training, familiarization activities, and user assessments.

• Assist with validation of operator manuals, maintenance procedures, technical publications, and training materials.

• Perform maintenance documentation and readiness reporting.

• Support inventory management, parts accountability, and system support package management.

• Document failures, corrective actions, maintenance actions, and readiness impacts.

• Support root-cause investigations and FRACAS activities.

• Participate in logistics demonstrations, maintenance demonstrations, and operational assessments.

• Coordinate with Government and OEM personnel to minimize downtime and maintain testing schedules.

• Support field modifications, component replacement, and vehicle reconfiguration activities as required.

• Assist in KPI data collection, maintenance reporting, inventory tracking, and performance metric development.

• Provide feedback on maintainability, operator usability, supportability, and mission effectiveness.

Required Qualifications

• Bachelors Degree and a minimum of 4 years of military vehicle maintenance, automotive maintenance, tactical vehicle support, or related experience. In lieu of degree a High School Diploma and 12 years of experience is required.

• U.S. Citizen.

• Active Secret security clearance required; ability to maintain clearance throughout employment.

• Demonstrated experience troubleshooting mechanical, electrical, hydraulic, and automotive systems.

• Experience performing field-level maintenance and repairs.

• Strong interpersonal skills and ability to interact effectively with operators, maintainers, customer representatives, and engineers.

• Ability to document maintenance activities and prepare technical reports.

• Ability to satisfy all installation access, military base access, and Government credentialing requirements.

• Ability to work on Government and OEM facilities supporting prototype military vehicle development, testing, and field support activities.

• Ability to travel extensively and support long-duration TDY assignments.

Preferred Qualifications

• Technician with recent military or related experience in a heavy wheel vehicle maintenance environment, strong mechanical background able to diagnose, troubleshoot and repair any fault to keep vehicles in the fight doing the work yourself in a closed environment by using repair parts on hand, welding, and fabrication in support of vehicle or operational testing.

• Former U.S. Army Wheeled Vehicle Mechanic (91B).

• Former Automotive Maintenance Warrant Officer (915A).

• Former Infantry Soldier, Noncommissioned Officer, or leader with Brigade-level or below operational experience.

• Experience supporting tactical vehicle operations, field training exercises, or deployed operations.

• Experience providing operator or maintainer instruction, New Equipment Training (NET), or sustainment training.

• Experience supporting TACOM, Army modernization, fielding, testing, or sustainment programs.

Desired Operational Perspective

Candidates with prior military or maneuver force experience are highly desired. This operational background provides a Soldier-centric perspective on vehicle employment, mission execution, equipment stowage, operator workload, maintainability, and tactical utility. In addition to performing maintenance support functions, the Senior FSR will provide valuable insight during prototype development, operator evaluations, training activities, logistics demonstrations, and user assessments by helping evaluate vehicle

systems from the perspective of the warfighter who will ultimately operate and maintain the platform in operational environments.

Travel Requirements

• Approximately six (6) months of training, vehicle build support, technical publication validation, and prototype familiarization activities in Dearborn, Michigan.

• Extended TDY assignments supporting developmental testing and user evaluations at Aberdeen Proving Ground, Maryland and/or Fort Bragg, North Carolina.

• Ability to support travel in excess of 50% during testing phases of the program up to 60 days.

• Ability to support occasional overtime, weekend activities, and schedule adjustments associated with test events and vehicle readiness requirements.

Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.