Concierge

Concierge Position at Fellowship Square Oasis

We are seeking a dedicated and personable Concierge to join our team at Fellowship Square Oasis, a nonprofit senior care community. As the first point of contact for residents, guests, and staff, the Concierge plays a vital role in creating a welcoming atmosphere and delivering exceptional customer service and hospitality.

If you have strong organizational skills, a warm demeanor, and a heart for serving seniors, we would love to hear from you. Come be a part of a team that makes a meaningful difference every day!

Responsibilities

Answer the phones at the front lobby desk, transfer phone calls to the appropriate department/staff member. Interact with all individuals in a professional, courteous and quick manner. Assist customers in placing maintenance work orders.

Monitor Emergency Calls, security cameras and building alarms throughout the campus while participating the Community Emergency Preparedness plan. Assist guests in reaching the appropriate staff person to assist them with their questions. Act as a point of contact between campus departments and guests as required.

Receive and sort mail and packages. Deliver if necessary.

Track and order office supplies as needed. Enter Purchase Orders following proper procedures from start to finish.

Perform other duties as assigned by the Director of Assisted Living.

Qualifications

• Minimum one (1) year of customer service experience.
• Familiarity with housing, hospitality, and healthcare services for seniors is preferred.
• Proficiency in Microsoft Office Suite (Outlook, Word, etc.).
• Strong verbal and written communication skills in English.
• Must be able to multitask, work independently, and handle occasional physical demands (up to 50 lbs.)

Benefits: Full Time and Part Time

• Daily pay option available.
• Medical, dental, and vision insurance options.
• Paid time off and paid sick leave.
• 403b company matched retirement plan.
• Career Growth Opportunities.
• The company provides a $15,000 life insurance payout, with the option to purchase additional coverage.
• Employee assistance program and much more!

Pay Rate: Starting pay rate is $XX.XX per hour, with compensation varying based on experience and qualifications.

Schedule: Monday and Tuesday 8:30AM - 5:00PM

Ideal Candidate

• Professional, polite, and respectful in all interactions.
• Calm under pressure and flexible to changing needs.
• Passionate about serving older adults and enhancing their living experience.

Why Join Fellowship Square?

• Be part of a faith-driven, mission-oriented team dedicated to serving seniors with dignity and compassion.
• Competitive compensation and benefits package.
• Opportunities for professional growth and leadership development.
• A supportive and inclusive work environment rooted in Christian values.

About Us

Fellowship Square is a non-profit Christian Care Community that has been offering affordable senior housing for over 40 years while enhancing the quality of life and independence of our residents.

As a company, we take great pride in delivering an exceptional living experience to our residents and fostering a warm, family-like environment for our team.

Fellowship Square Christian Care is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will be considered without regard to race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.

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