Server

Fargo Server Position

The Fargo Server will receive and expedite food and beverage orders and ensure a casual and relaxing dining experience.

Responsibilities/Duties/Functions/Tasks:

• Set up dining area and server stations before each shift
• Stay informed of daily menu updates, seasonal products and local food offerings
• Set tables prior to guest arrival with appropriate utensils, condiments etc.
• Restock all stations
• Greet and introduce oneself to guests in designated sections in timely manner
• Describe and recommend wines and specialty beverages to guests
• Check identification for guests to verify age requirements for purchase of alcoholic drinks
• Receive food and beverage orders at assigned tables, offering assistance and section recommendations, as necessary
• Check in with guests to ensure satisfaction
• Prepare cocktails as ordered and bring to guests, or deliver to bartender
• Expedite food from kitchen to guest tables
• Complete all side work and daily cleaning tasks in checklist binder
• Complete all cleaning duties required at end of shift
• Present checks on each table, collect payments and cash guest out correctly
• Complete and produce accurate check-outs at the end of each shift
• Allocate tips to all support staff per IOA guidelines
• Report any customer service or issues in the dining area to restaurant management team
• Maintain the cleanliness of the service area
• Attend all mandatory training and meetings
• Maintain a professional demeanor and adhere to proper dress policy, as defined in the IOA handbook
• Follow guidelines and expectations as stated in the employee handbook
• Other duties, as assigned

Inns of Aurora Resort & Spa