Interpreter - Spanish

Equal Opportunity Employer

The mission of the Health Federation of Philadelphia is to promote community health by advancing access to high-quality, integrated, comprehensive health and human services. We believe in and are firmly committed to equal employment opportunity for employees and applicants. We do not discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, disability, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status. This commitment applies to all aspects of the Health Federation of Philadelphia’s employment practices, including recruiting, hiring, training, and promotion.

JOB SUMMARY

This position provides specialized interpretation and translation services between English and a designated non-English language for patients, staff, and members of the public. The role requires strong language proficiency, the ability to convey complex or idiomatic expressions accurately, and the capacity to establish trust with non-English-speaking individuals. When not actively interpreting, the employee performs routine clerical tasks to support Ambulatory Health Services operations. The role also involves explaining insurance program eligibility, including Affordable Care Act requirements, and documenting information in electronic medical records.

JOB SPECIFICATIONS

Responsibilities/Duties

• Provide real-time interpretation between English and the designated non-English language for patients, staff, and the public.
• Translate written materials such as letters, forms, and instructions between both languages.
• Clarify or repeat information when necessary to ensure full understanding among all parties.
• Assist non-English-speaking individuals in navigating City services, programs, and Health Center resources.
• Explain insurance program benefits and eligibility criteria, including Affordable Care Act requirements.
• Document patient eligibility and application status in the electronic medical records system.
• Perform general office support tasks such as filing, answering telephone calls, and handling routine clerical work.
• Perform other related duties as assigned.