Code Compliance Officer

Job Title

Under general supervision, enforces applicable codes, regulations, and ordinances to promote property maintenance standards for single-family, multi-family, and commercial properties. This position will interact with City of Arlington citizens, property owners, tenants, and business owners/managers to promote safe, strong, and attractive neighborhoods.

Essential Job Functions:

• Conduct inspections of single-family properties, multi-family properties, commercial properties, and public swimming pools.
• Perform administrative duties, including preparing emails, case documentation, notices of violation, affidavits, and inspection warrants.
• Effectively correspond verbally and in writing with citizens and route complaints to appropriate personnel. Read, interpret, and explain ordinances, and follow standard operating procedures.

Other Job Functions:

• Issue citations and testify in court.
• Work with citizens and connect them with available services.
• Promote and contribute to Code Compliance programs and community events.
• Remove illegally placed bandit signs.
• Conduct nuisance abatements using a variety of methods and tools.
• Coordinate and facilitate contractor abatements of code violations.

Minimum Qualifications:

• Ability to work and make decisions independently.
• Ability to work independently and as a team member.
• Knowledge of state, local, and federal laws and regulations pertaining to code compliance.
• Knowledge of legal proceedings involved in code compliance.
• Knowledge of methods and techniques of interviewing and conducting investigations.
• Knowledge of strong customer service practices.
• Skill in using positive interpersonal skills.
• Skill in developing periodic reports and correspondence.
• Skill in managing multiple tasks.
• Skill in communicating ideas, concepts, and terminology effectively to other staff and the public through oral and written means.
• Ability to work and make decisions independently.
• Ability to provide consistent, calm, and professional customer service.
• Ability to write clear and concise letters and reports.
• Ability to read and interpret laws, ordinances, and regulations.
• Ability to make sound decisions based upon detailed information received through oral and written communication.
• Ability to deal tactfully and effectively with others.
• Ability to maintain accurate and detailed records.
• Ability to operate a variety of tools and equipment utilized in code compliance work.
• Ability to operate a motorized vehicle.
• Ability to work in both an indoor and outdoor environment.
• Ability to prepare investigative and technical reports.
• Ability to perform a wide variety of physical skills, including but not limited to hearing, speaking, climbing, driving, lifting, seeing, squatting, reaching, and walking.
• Ability to operate a variety of office equipment, including but not limited to, calculator, MS Office applications, personal computer programs, and telephone.
• Ability to work hours may include weekends, evenings and/or after hour calls. Duty assignments may require rotation within divisional units or assignments because of the technical, procedural and/or legal knowledge required of the assignment.
• Employee may be subject to chemicals, dust, poisonous plants, insects, animals, odors, and mold.

Qualifying Education and Experience:

• High School Diploma or GED.
• Two (2) years of work experience related to customer service, code enforcement, housing inspections, pool inspections, construction, quality control, or a related area.
• Or an equivalent combination of education and experience.
• Mental Health First Aid Certification or other certification approved by the department head, within 12 months.
• State of Texas Basic Code Enforcement Officer Certification or ability to obtain within 1 year.
• Must have a valid Texas driver's license.

City of Arlington is an Equal Opportunity Employer.