Office Associate

Job Requisition ID: 56597 
Opening Date:
Closing Date:
Agency: Department of Children and Family Services
Class Title: OFFICE ASSOCIATE - 30015 

Title: Office Clearical Support
Skill Option: Keyboarding 
Bilingual Option: None
Salary: Anticipated Starting Salary (effective 7/1/2026) $4,144/monthly; Full Range $4,144-$5,429/monthly
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC014 Clerical Employees, AFSCME
Merit Comp Code: 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 IT IS HIGHLY RECOMMENDED THAT YOU UPLOAD COLLEGE TRANSCRIPTS AND RESUME.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as  Office Clearical Support.  DCFS offers a competitive compensation plan, excellent benefits, and a generous pension program.  The ideal candidate for this position will have excellent organizational skills and strong leadership and communication capabilities.  We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions

• Serves as Office Clearical Support. 
• Processes requests for training registrations, including, but not limited to communication with other member agencies, community-based service providers, and professional staff. 
• Provides clearical support to the Child Welfare Employee Licensure (CWEL) Office. 
• Make travel and meeting arrangements for staff. 
• Establishes, organizes, and maintains files. 
• Serves as timekeeper for assigned areas. 
• Maintains the Staff Development Grant program by recording pertinent information on all grant requests on an Excel spreadsheet 
• Orients professional and other clerical staff regarding Departmental and OLPD rules and office procedures. 
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated. 

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of high school. 
• Requires 2 years of office expereince. 
• Requires ability to keyboard accurately at 45 wpm.

Conditions of Employment

• Requires completion of a background check and self-disclosure of criminal history. 
• Requires ability to travel in the performance of duties. Requires appropriate, valid driver’s license.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About The Agency

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus. 

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this  link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Work Hours: Monday - Friday 8:30 AM - 5:00 PM
Headquarter Location: 4500 S 6th St Rd, Springfield, Illinois, 62703
Work County: Sangamon
Supervisor: *Vacant*

Agency Contact: Maria Guerrero
Email:Show email
Posting Group: Office & Administrative Support

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).