Operations Shift Lead

Responsible for the leadership and direction of warehouse operations including Production/Operations, Safety, Continuous Improvement, Superior Quality, Customer Fulfillment and Cost Containment. The Warehouse Lead is also responsible for developing a working atmosphere for all employees that is safe, comfortable, and conducive to personal growth and development while sustaining an atmosphere of positive morale.

M-TH: 5AM-3:30PM

KEY PERFORMANCE INDICATORS

Effective Leadership, Safety Compliance, Production Efficiency, Process/Continuous Improvement, Customer Service, Inventory Integrity & Accuracy, OSHA & EPA Compliance, Cost Containment/Improvement, Effective Equipment/Resource Utilization.

Principal Accountabilities:

• Leadership:
  
  • Overall Responsibility of warehouse operations including but not limited to Safety, Housekeeping. 5S, Lean, On Time Customer Delivery, Production Efficiency and Effectivity, Cost Control, Inventory Accuracy, Shipping, Receiving, Employee Development and Compliance.
  • Provide effective leadership to all direct and indirect reports to create/maintain an efficient, cost effective organization while creating a safe and enjoyable work environment.
  • Responsible for the hiring and performance review for all warehouse personnel in conjunction with Operations Manager and Human Resources.
  • Develop and implement quantitative goals and objectives for all direct and indirect reports that will support Operations, UPM and ONI Key Strategic Objectives.
  • Through annual performance reviews, identify and implement personal development/training plans for direct and indirect reports.
  • Responsible for the training and development of all direct and indirect employees related to unacceptable performance, behavior and personal career development goals.

• HS&E/Compliance:

• Create and maintain a culture of Safety Awareness while enforcing company safety policies and procedures though total accountability at every level of the organization. Responsible to ensure the warehouse is maintained in a safe/accident free environment, ensure full use of required PPE for all employees and visitors. Ensure monthly safety inspections are completed on-time and unsafe conditions are corrected. Ensure full employee participation in all safety training and safety meetings.

• Accountability for all aspects OSHA & EPA compliance related to warehouse operations.

• Continuous Improvement:
  
  • Working with Operations Manager, develop, implement, and maintain an environment of a Continuous Improvement (CI) culture at all levels of the warehouse operations.

• Housekeeping: Implement housekeeping standards and ensure the housekeeping in all areas of the warehouse (inside and outside) is maintained to an acceptable level throughout each day.

• • 5S/Lean: Working with Operations Manager, implement, enforce and maintain an environment of 5S and Lean concepts to achieve maximum productivity and efficiency

• Productivity/Metrics/Operations:
  • Ensure weekly production/shipment schedules are executed and achieved in an efficient manner.
  • Actively track daily, weekly, monthly, quarterly and yearly KPI/Metrics and develop/implement actions to address gaps in performance.

• Ensure process in place to stock/replenish warehouse with needed operational and safety supplies Works closely with Sales and production planning to ensure customer orders are processed and shipped on time while achieving compliance to customer requirements.
• Understanding of equipment utilization and effective plan to ensure maximum utilization.
• Ensuring all preventative maintenance and inspections are performed timely on a consistent basis on all equipment
• Maintain and publish equipment lead-times daily for sales to properly commit deliveries to our customers.
• Proactively identify capacity constraints / bottleneck areas when schedules will not be met.

• Responsible for warehouse cost control by actively developing and tracking cost and cost savings/avoidance projects achieving year over year cost reductions related to operational expenses.

• Inventory:

• Inventory: Ensure daily weekly cycle-counts are completed, Responsible for inventory accuracy in regards to heat lot traceability, quantity counts and locations accuracy.
• Maintain Inventory Integrity
• Maintain control of all scrap ensuring accuracy of scrap inventory and compliance to scrap disposition policy.

• Quality:
  • Fully support and enforce compliance with all ISO requirements.

• Ensure all products/shipment are packaged appropriately for damage free delivery and to customer specifications.
• Conform to company Quality Policy, Ethics Guidelines, Safety and Environmental Policies and Policies and Procedures in which we run the business.
• Responsible for 100% compliance to internal and customer quality requirements at all levels of warehouse operations including but not limited to specification compliance, dimensional compliance, heat code traceability, export compliance, packaging etc.

• Ethics/Compliance:

• Maintain a working environment that embodies the UPM and ONI Code of Conduct and Ethics policy.

• Actively contributes to the achievement of the Company’s goals for safety, security, compliance to company policies and procedures, OSHA Compliance, EPA Compliance, and Housekeeping 5S/Lean Culture.

Position Scope:

• Leadership – Direct/Indirect Reports varies by location

Attributes/Skills Required:

• Solid and proven coaching/leadership skills
• Strong communication (both oral and written) with the ability to communicate across all levels of the organization.
• Strong interpersonal skills.
• Ability to make sound decisions under high-pressure situations.
• Strong organizational and problem solving skills.
• Strong analytical and interpretations skills.

• Ability to perform in an environment fostering teamwork and results.
• Proficient in the use of Microsoft Office Suite

Experience/Education:

• Associate Degree in related field or equivalent combination of education and experience.
• Lean/Six Sigma Greenbelt Certified Required (or a path of certification identified)
• A minimum of 5 years proven effective leadership skills
• A minimum of 5 years manufacturing/distribution/warehouse experience

SUPERVISORY RESPONSIBILITIES

Direct/Indirect reports depends on location. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving issues.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or General Education Degree (GED) with two years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


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