Host/Hostess

Job DescriptionJob DescriptionJoin the Global Leader in Vibe Dining!Why Join Our Team?Comprehensive Benefits PackageMedical, Dental, and Vision Insurance for Full Time Restaurant Employees. Part Time Employees are not eligible for health benefits.Voluntary Short Term Disability Insurance – Employee Paid.Voluntary accident, Hospital Indemnity, and Critical Illness & Cancer Insurance – Employee paid.Traditional and Roth 401(k) Plan – All EmployeesExclusive Perks & Growth OpportunitiesEmployee Dining Discounts and/or Complimentary Onsite MealsCareer Development & Limitless Growth OpportunitiesIf you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.Paid Time OffEmployee Assistance Program (EAP)Commuter and Dependent Care BenefitsWhat You’ll DoAs a Host/Hostess, you will be the first and last impression for our guests, ensuring they feel welcome from the moment they arrive until they leave. Your mission is to manage reservations, coordinate seating, and enhance the guest experience while maintaining a smooth front-of-house flow.Key ResponsibilitiesWarmly greet and welcome guests upon arrival, ensuring a positive first impressionManage OpenTable reservations and coordinate seating to optimize service flowAssist guests with special seating requests whenever possibleCommunicate table availability and wait times to guests in a professional mannerProvide menus and introduce guests to their server upon seatingMaintain a clean and organized host stand and menu areaAnswer incoming phone calls, provide information, and handle reservation inquiriesAssist with concierge outreach and brand representation at off-site eventsMonitor the dining area, update the Maître D/Lead Host on table status, and help coordinate seating rotationThank guests as they leave and invite them to return for another unforgettable experienceAssist fellow team members with bussing tables, running food, or supporting service as neededAdhere to health and sanitation regulations and uphold THE ONE GROUP’s high hospitality standardsAlways represent THE ONE GROUP professionally, this includes maintaining an elevated appearance and being comfortable in heels (if applicable)Other duties as assigned by managementWhat We’re Looking ForOutgoing and engaging personality with a passion for hospitalityStrong multi-tasking and organizational skills in a fast-paced settingAbility to stand for long periods of time and lift trays when neededExperience with OpenTable or similar reservation systems preferredAbility to work nights, weekends, and holidaysPrevious host or hospitality experience in a high-volume restaurant preferredWhy THE ONE GROUP is Your Next Career MoveThis is more than a job—it’s a career opportunity with limitless potential in an expanding global brand. If you’re ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience! We use eVerify to confirm U.S. Employment eligibility.