Director of Revenue Operations

InRhythm is a leading modern product consultancy and digital innovation firm with a mission to make a dent in the digital economy. Founded in 2002, InRhythm is currently engaged by Fortune 50 enterprises to bring their next-generation digital products and platforms to market. InRhythm has helped hundreds of teams launch mission-critical products that have created a positive impact worth billions of dollars. InRhythm’s unique capabilities of Product Innovation and Platform Modernization services are the most sought-after. The InRhythm team of A+ thought leaders doesn’t just “get an assignment,” they join the company to do what they love. It’s that passion that has helped us grow rapidly and consistently deliver on our commitment to helping clients develop better, faster, and in rhythm. What We Do At InRhythm We bring enterprises' most urgent, important products to market with high-velocity, high-quality, and 10x impact. We enable innovative cultures by coaching teams with the right mix and maturity of modern tools, methods, and thought leadership. This is a unique opportunity to get in on the ground floor of an evolving team. InRhythm clients include a broad range of highly visible and recognizable customers, including, but not limited to: Fidelity Mastercard From greenfield to tier-one builds, our clients look to us to deliver their mission-critical projects related to product strategy, design, cloud native applications, as well as mobile and web development. The projects we work on literally change the world. They change the way we live, work, and think for the better. We Are Looking for a Director of Revenue Operations! As the Director of Revenue Operations, you will play a pivotal role in driving operational excellence across the revenue organization. Reporting to executive leadership, you will be responsible for designing, optimizing, and scaling the systems, processes, data, and analytics that enable predictable revenue growth. You will partner closely with Sales, Marketing, Customer Success, Finance, and Delivery to improve efficiency, visibility, forecasting accuracy, and execution across the customer lifecycle. Key Responsibilities Revenue Operations Strategy Develop and execute a comprehensive Revenue Operations strategy that aligns people, processes, technology, and data with the company's growth objectives. Build scalable operating models that improve revenue performance and organizational efficiency. Serve as a strategic partner to executive leadership by providing data-driven insights and recommendations. Sales Process & Operational Excellence Design, document, and continuously improve the end-to-end sales process. Standardize sales methodologies, pipeline management, qualification criteria, forecasting, and account planning. Build and maintain best-in-class sales playbooks, operating procedures, and governance models. Establish KPI dashboards and reporting that provide transparency into pipeline health, sales performance, and revenue trends. Own Salesforce and the broader revenue technology stack. Ensure CRM data integrity, governance, and adoption across the organization. Partner with Sales Operations and IT to optimize automation, workflows, integrations, and reporting capabilities. Evaluate and implement new revenue technologies that improve productivity and decision-making. Forecasting & Analytics Lead pipeline analysis, revenue forecasting, and performance reporting. Develop executive dashboards and operational metrics that support strategic decision-making. Identify trends, risks, bottlenecks, and opportunities across the revenue funnel. Improve forecast accuracy through disciplined inspection and process management. Cross-Functional Alignment Partner with Sales, Marketing, Customer Success, Delivery, and Finance to create seamless handoffs throughout the customer journey. Align lead management, account ownership, customer expansion processes, and reporting across functions. Support annual planning, territory design, capacity planning, and quota management. Performance Management Establish operational KPIs and scorecards for revenue teams. Drive accountability through regular business reviews and performance reporting. Recommend process improvements based on data and operational insights. Qualifications Experience 8–12+ years of progressive experience in Revenue Operations, Sales Operations, Business Operations, or related leadership roles within technology or consulting organizations. Demonstrated experience supporting high-growth B2B sales organizations. Experience implementing scalable revenue processes and operational frameworks. Revenue Operations Expertise Deep understanding of the quote-to-cash lifecycle. Proven experience optimizing CRM platforms, sales processes, forecasting, and revenue analytics. Strong understanding of pipeline management, sales methodologies, and operational best practices. Advanced analytical and problem-solving skills. Experience building dashboards, executive reporting, and operational scorecards. Ability to translate complex data into actionable business recommendations. Technology Expert knowledge of Salesforce CRM. Experience with revenue technology platforms such as HubSpot, Gong, Clari, Outreach, Salesloft, ZoomInfo, or similar tools. Familiarity with BI platforms including Tableau, Power BI, or Looker. Leadership Proven ability to influence executive stakeholders without direct authority. Strong project management and organizational leadership skills. Excellent communication and cross-functional collaboration abilities. Success in This Role The successful Director of Revenue Operations will: Build scalable revenue processes that support accelerated company growth. Improve forecast accuracy and executive visibility into revenue performance. Drive CRM adoption, data quality, and operational discipline. Enable Sales and Customer Success teams to execute efficiently through streamlined processes and automation. Develop meaningful operational metrics that improve decision-making. Partner across departments to ensure alignment throughout the customer lifecycle. Build a world-class Revenue Operations function that supports sustainable, predictable revenue growth. Must Have: Bachelor's degree in Business, Finance, Marketing, Information Systems, or a related field. Extensive Salesforce administration and reporting experience. Strong understanding of SaaS or technology consulting sales organizations. Experience leading CRM optimization, sales operations, or revenue operations initiatives. Excellent analytical, communication, and leadership skills. #J-18808-Ljbffr InRhythm