Client Business Partner

Client Business Partner

Kforce is a solutions firm specializing in technology, finance & accounting, and professional staffing services. Each year, we help more than 30,000 people find work. We partner with more than 3,000 companies, including a significant majority of the Fortune 500, to find solutions for their talent, team, and project needs. At Kforce, we thrive on building lasting relationships and making a positive impact on the lives of all we serve. Our national network of 2,000+ associates support our ability to meet the needs of customers of all size. We are proud of the culture we've created. Our people enjoy a hybrid work environment where flexibility and choice are empowered by trust and technology. Our office occasional approach gives Kforcers the ability to achieve high performance levels while designing their best lives. Join the Kforce family and we will support you with expert training, innovative tools, and a team of great people. Together, we can achieve powerful results. At Kforce, We Love What We Do. We Love Who We Serve.

The Client Business Partner is responsible for defining and documenting assigned client strategy, planning, execution, cultivation, and monitoring of pre-identified portfolio of account or accounts. Responsible for leading the client strategy through our KWAY methodology and keeping the opportunity pipeline current and active. Working closely with Region Leaders and associates to help execute the strategy while adhering to a consistent operating model. The Client Business Partner will work closely with Account Managers to help execute on defined strategy.

Essential Duties and Responsibilities:

• Grow revenue for the Firm by attracting new clients and retaining existing clients.
• Develop industry expertise within the assigned portfolio to enhance client service and solutions.
• Understand and protect the Firm's MSA (Master Service Agreement) and PSA (Professional Services Agreement).
• Develop a strong understanding of both Talent and Solution services to effectively communicate value to clients.
• Develop a strong partnership with KCS (Kforce Consulting Solutions) partners.
• Determine the necessary pursuit teams based on client opportunities.
• Assist in defining revenue in both HC and KCS targets quarterly.
• Develop a solid understanding of key client initiatives and priorities to inform strategy.
• Establish and nurture relationships with key client stakeholders to strengthen collaboration and generate new business leads.
• Lead Quarterly Reviews with Regional SVP and KCS Partners to evaluate the progress of current goals and offer insights into developing new strategies and initiatives.
• Guide and support sales associates on assigned accounts by leading through example and sharing best practices.
• Leverage KWAY effectively in alignment with client strategies and objectives.
• Monitor all opportunities, including requisitions and KCS, noting wins and losses for continuous improvement.
• Engage in client development activities including but not limited to sourcing, qualifying initial clients, identifying potential end users/decision makers, establishing contact relationships, completing company and department profiles, marketing candidates, identifying cross-selling opportunities, identifying national/third party/vendor on premise opportunities, scheduling and conducting new client visits.
• Document client initiatives and priorities of clients to inform strategies.
• Define, document and execute comprehensive strategies for client engagement.
• Develop value-driven presentations for delivery during the client visit.
• Accountable for documentation and system entries in CRM.

Supervisory Responsibilities: N/A

Qualifications:

Key Success Indicators/Attributes:

• Demonstrate strong commitment to exceptional service, leadership, and a team environment with a client focus.
• Exhibit well-developed verbal and written communication skills, excellent interpersonal skills, and confidence in interactions.
• Show strong problem-solving, negotiation, and influencing abilities, handling difficult client negotiations with professionalism and respect.
• Demonstrate strong drive for results and success, convey a sense of urgency to achieve outcomes and exceed expectations, and persist despite obstacles, setbacks and competing influences.
• Develop and maintain relationships with key business partners by building personal credibility and solid trust.
• Demonstrate capacity for self-motivation and independent direction.
• Exhibit an entrepreneurial mindset and professional image.
• Possess strong time management and organizational skills.
• Display exceptional presentation skills.
• Proactively leverage ideas, insights, and relationships to generate new business for Kforce.
• Experience engaging with prospective clients and identifying the interests and motivators of key decision-makers.
• Maintain courteous, professional, and effective working relationships with employees at all levels of the organization.
• Commitment and adherence to the Firm's Core Values.
• 18-25 Client visits per week.

Education and/or Experience: Bachelor's degree preferred and 7 years of related product/business experience within the staffing industry or equivalent combination of education and experience. Proof of XX million or more equivalent Career-To-Date Revenue Growth required.

Certificates and/or Licenses: N/A

Travel Requirements: N/A

Kforce is an equal opportunity employer that has veterans and disabled affirmative action programs.