Data Control Clerk

Salary: $19.58 - $21.99 Hourly
Location : City of Melbourne, FL
Job Type: Full-Time
Job Number: 01861
Division: Police Support Services
Opening Date: 06/12/2026
Closing Date: 6/21/2026 11:59 PM Eastern


Description
Under the general supervision of the Police Records Supervisor. This position performs clerical and technical work in the review and coding of police reports for National Incident-Based Reporting System. Work is performed with minimal supervision. Incumbent exercises some independent judgment in the performance of duties in accordance with established procedures, policies, rules, and regulations. Work is reviewed through observation, conferences, and for results obtained. Performs other work as required.

Examples of Duties

• Reviews and updates police case and activity reports and obtains missing information or corrections from officers.
• Reads, analyzes, and codes all case/complaint reports for NIBRS (National Incident-Based Reporting System).
• Creates and submits semi-annual and annual NIBRS report to FDLE (Florida Department of Law Enforcement).
• Submits monthly Hate Crime Reports to NIBRS.
• Performs data entry from various Police documents.
• Updates final dispositions in computer from downloaded report from Clerk of Courts and final disposition sheets from the State Attorney's Office.
• Validates records entered into FCIC/NCIC, e.g., persons, property and vehicles.
• Runs report to ensure records that meet entry requirements into FCIC/NCIC are entered.
• Receives and dispenses information by telephone, e-mail or by direct contact with the public, in accordance with FSS 119.
• Copy reports for customers and officers.
• Calculate fees for copies of records for customer service, receive payments and issue receipt using MUNIS program.
• Fills in at other clerk's desks as needed.
• Performs "neighborhood searches" (statistical reports for certain geographical areas) when requested
• Attends NIBRS class, when offered, for updates and changes in reporting of crimes to Tallahassee.
• May perform other duties unique to the department, division, or program that are technical in nature.

Minimum Qualifications

• High School diploma or GED; supplemented by two (2) years general office experience;
• Experience in maintaining, processing, and reviewing legal and/or law enforcement records preferred.
• Experience in Microsoft Suite, (i.e. Word, Excel, or similar applications).

LICENSES, CERTIFICATIONS, OR REGISTRATIONS:

• Must possess or obtain FCIC/NCIC certification within six (6) months of employment.
• Must meet Criminal Justice Information System and Melbourne Police Department background requirements and maintain compliance throughout employment.

Knowledge, Skills and Abilities

• Ability to read and comprehend numerous police case/offense reports and apply proper codes per NIBRS guidelines.
• Ability to provide excellent customer service experience.
• Ability to operate and have extensive knowledge in the use of office equipment, i.e., computer, copy machine and telephone.
• Knowledge of computer operations and data entry.
• Knowledge of current office practices, methods, and procedures.
• Knowledge of business English, Spelling and mathematics.
• Ability to learn computerized records management system.
• Ability to communicate clearly, both orally and in writing.
• Ability to establish and maintain effective working relationships with others.
• Skill in the use of a computer terminal and an appropriate operating system.
• Ability to type with speed and accuracy. The typed work is on a computer.
  
  
  Physical and Mental Requirements:
• Ability to hear, speak and understand conversation in English in a normal tone of voice in person and on the phone.
• Ability to assist customers in a controlled, calm, and helpful manner.
• Ability to learn and retain instructions about the eligibility of documents and information for public releases.
• Ability to write legibly.
• Ability to read, sort, and annotate reports.
• Ability to operate a personal computer for data entry and word processing
• Ability to file numerically and alphabetically.
• Ability to handle money, calculate charges, make change and write receipts.
• Ability to retrieve files from overhead and floor level.
• Ability to sort through and file large quantities of paperwork.
• Ability to remain standing or sitting for periods in excess of thirty minutes.
• Ability to reach to open and close counter windows.
• Ability to load copier with paper and toner, and remove paper jams by bending, kneeling, and reaching.

The City of Melbourne offers a generous to include:
• 100% City paid medical insurance for employee only; coverage available for family
• Health Insurance opt-out incentive for employees with other medical coverage
• Dental

. Vision
• Life Insurance in the amount of 1 times your annual salary
• Additional life insurance to include coverage for your spouse and child(ren)
• Short-term disability
• Long-term disability
• Flexible Spending and Dependent Care Account
• Employee Assistance Program
• Wellness Program
• 457 Deferred Compensation
• Retirement Plans (FRS, local plan for Police and Fire personnel)
• Paid Holidays
• Tuition Reimbursement
01


The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview.By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. "See resume" is not an acceptable answer to the questions.

• Yes, I understand and agree
• No, I do not agree

02


What is the highest level of education you have completed?
PROOF OF EDUCATION REQUIRED FOR THE POSITION YOU ARE APPLYING FOR MUST BE UPLOADED TO APPLICATION.

• Did not complete High School Diploma or GED
• High School Diploma or GED
• High School Diploma or GED and Some College
• Associate's Degree
• Bachelor's Degree
• Master's or Higher

03


Do you possess a valid State of Florida driver's license, or a valid out of state driver's license?

• Yes
• No

04


How many years of general office experience do you have?

• None
• Less than 1 year
• More than 1 year less than 2 years
• More than 2 years less than 4 years
• More than 4 years less than 6 years
• More than 6 years less than 8 years
• More than 8 years less than 10 years
• More than 10 years

05


How many years of experience maintaining, processing, and reviewing legal and/or law enforcement records do you have?

• None
• Less than 1 year
• More than 1 year less than 2 years
• More than 2 years less than 3 years
• More than 3 years less than 4 years
• More than 4 years less than 5 years
• More than 5 years

06


Please indicate your level of proficiency with Microsoft Word.

• Basic knowledge of creating, editing, formatting, and saving simple documents; inserting simple tables; and proofreading documents for accuracy.
• Knowledge of common commands such as creating a title; using, modifying, and creating styles; setting up the ruler; indenting paragraphs, using tabs and tables; inserting captions, footnotes, endnotes, special characters, or hard page breaks; using page numbering; creating headers and footers; inserting graphics; inserting an equation, adding comments and tracking changes.
• Extensive knowledge of almost all function of program including mail merge, macros, creating a table of contents, creating bookmarks and cross-referencing.
• None of the above

07


Please indicate your level of proficiency with Microsoft Outlook.

• Basic knowledge of identifying the components of the Outlook environment; composing email messages; sending and receiving email messages; organizing email messages into folders; managing contacts; scheduling appointments; scheduling meetings, managing tasks, notes and journal entries.
• Knowledge of customizing message settings; organizing and locating Outlook messages; setting calendar options; tracking activities using the Journal; assigning and tracking tasks; sharing folder information; customizing the Outlook environment.
• Extensive knowledge of almost all functions of program including personalizing your email; organizing Outlook items; managing data files; managing contacts and contact information; saving and archiving email; creating a custom Outlook form; working offline and remotely.
• None of the above

08


Please indicate your level of proficiency with Microsoft Excel.

• Able to create basic worksheets; create basic formulas; use basic functions; modify and format a worksheet; print workbooks.
• Able to use advanced formulas; organize tables and worksheets; create and modify charts; analyze data using Pivot tables and Pivot charts; insert and modify graphic objects in a worksheet.
• Able to create and edit macros; conditional formatting; apply data validation criteria; able to protect, share and merge files; trace cells and troubleshoot formula errors; uses data list outline; consolidate data and link workbooks; export and import text files and XML data; import data from the Web and create Web queries; analyze data using trend lines, Sparklines and scenarios.
• None of the above

09


Do you currently possess a FCIC/NCIC certification?

• Yes
• No

Required Question