L1 Data Center Technician

Salary/Hourly Ra te $30 Position Over view Our client is seeking skilled technical professionals to take on the role of L1 Data Center Technicia n to support day-to-day data center operations in a hands-on environment. The role provides onsite infrastructure support, including hardware installation, troubleshooting, break/fix services, cabling, equipment deployment, inventory management, and other data center support activities Our client is seeking an L1 Data Center Technician (DC Tech) to provide hands-on onsite technical support within a data center environment in Denver, Colorado. The L1 Data Center Technician will be responsible for hardware installation and troubleshooting, rack-and-stack activities, cabling, break/fix support, equipment deployments, inventory management, and ticket-based incident resolution. This is a fully onsite position requiring five days per week at the Amarillo data center. The ideal candidate will have 3 - 5 years of hands-on technical support or data center experience, strong hardware troubleshooting skills, basic networking knowledge, and the ability to work effectively in a fast-paced, procedure-driven environ Responsibilities Of The L1 Data Center Tech nician Perform hands-on data center break/fix, hardware installation, deployment, and troubleshooting for servers, network equipment, storage devices, and related infrastr ucture.Execute rack-and-stack activities, including equipment installation, removal, labeling, and physical connec tivity.Install, trace, label, and troubleshoot copper and fiber cabling and network conne ions.Monitor and manage assigned tickets through ITSM/ticketing systems, ensuring incidents and service requests are completed within established procedures and tim elines.Diagnose and replace failed hardware components, including drives, power supplies, memory, network cards, and other server comp onents.Perform equipment inventory, asset tracking, documentation, and decommissioning acti vities.Apply basic networking and connectivity troubleshooting, including Ethernet, Wi‑Fi, ports, and physical network conne ctions.Follow established SOPs, runbooks, safety procedures, and escalation processes, documenting work performed and escalating issues when re Required Experience/Skills For The L1 Data Center Te chnician 4 - 7 years of hands-on technical support, field services, hardware support, or data center ex perience.Experience troubleshooting servers, laptops/desktops, networking equipment, or other IT hardware.Strong hardware troubleshooting and break/fi x skills.Experience with rack-and-stack, equipment installation, cabling, or physical infrastructure support p referred.Basic understanding of networking, TCP/IP, Ethernet, ports, and Wi‑Fi trouble shooting.Ability to use ITSM/ticketing systems and accurately document techni cal work.Strong Windows troubleshootin g skills.Ability to follow technical documentation, SOPs, and detailed work inst ructions.Strong communication, organizational, and customer servic e skills.Ability to work onsite at a data center five days per week.Ability to work in a physically active environment involving standing, walking, bending, and handling IT e Preferred Experience/Skills For The L1 Data Center Technician Previous experience working in a data center, colocation facility, NOC, or enterprise infrastructure e nvironment.Experience with server hardware, storage systems, switches, routers, and data center infr astructure.Experience with fiber and copp er cabling.Familiarity with Smart Hands/Remote Han ds support.Experience with SCCM, IT Shop, Nexthink, or similar IT infrastructure and sup port tools.Experience with Cisco networking or Cisco video conferencing equipment.Knowledge of data center standards, rack layouts, PDUs, A/B power, and structur ed cabling.Experience with asset management and hardware invento Education Requirements Associate degree, technical certification, or IT-related education is prefe rred. Benefits Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and #J-18808-Ljbffr