Teller

Location On site at location listed in job posting. Weekly Scheduled Hours Monday-Thursday 8:00‑am to 4:15‑pm. Friday 8:00‑am to 5:15‑pm. Note: Saturdays 8:30‑am to 1:15‑pm approximately once per month. Summary Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment. Serve as the first point of contact to the client, recommend bank products or refer clients to other areas of the bank, develop and retain long‑term and profitable client relationships to maximize revenue growth. Maintain high customer service and procedural standards. Fulfill retail banking products through referral‑based leads, prospecting lists or self‑sourcing. Monitor and maintain control of cash. Essential Duties And Responsibilities Operational efficiency Handle a cash drawer; ensure proper control of cash drawer following all audit and security policies and procedures. Process deposits, withdrawals, transfers and loan payment transactions for customers. Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.). Assist in daily balancing and processing of ATM(s), including the processing of all entries. Assist in the verification of deposits in the night and lobby depository. Assist with dual‑control vault responsibilities. Stay informed of all operational updates and changes to ensure compliance with current guidelines. Client experience Deliver excellent client experiences and promptly resolve client issues effectively. Ensure an excellent overall client experience by assisting clients with select service needs. Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web‑based learning. Sales and service Identify cross‑selling opportunities and refer clients or prospects to the appropriate team. Promote bank products and services to further enhance client relationships. Compliance and risk management Expect compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Perform all other job‑related duties as assigned. Supervisory Responsibilities No supervisory responsibilities. Qualifications Must be able to perform each essential duty satisfactorily. High school diploma or GED required; 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience. Computer And Office Equipment Skills Microsoft Office Suite. 10‑key calculator; coin counter. Benefits Medical with wellness incentives, dental, and vision. HSA with company match. Maternity and parental leave. Tuition reimbursement. Mentor program. 401(k) with 6% match. #J-18808-Ljbffr First Horizon Bank