Sales Lead

Sales Lead

We are hiring a high-energy, results-driven Sales Lead to drive sales performance, coach and develop sales associates, and deliver an outstanding customer experience. Success in this position requires a proactive approach to customer engagement, consistently connecting with customers who are not actively shopping for wireless and turning those interactions into sales opportunities. Our top performers thrive on competition, accountability, exceeding goals, and are motivated by uncapped earning potential and fast-track growth opportunities.

Pay and perks include $20 per hour plus aggressive, unlimited commission, with top performers earning an average of $5 to $8 in bonuses on top of starting wage. Additional benefits include weekly pay, additional compensation for sales representatives you successfully train and retain, employee discounts, performance incentives, and advancement opportunities. Health benefits plans, including no-copay telemedicine (regardless of hours worked), and mileage reimbursement for travel between store locations, where applicable.

Responsibilities include meeting and exceeding personal sales goals and KPIs, training, coaching, and mentoring new and existing sales associates, delivering onboarding, role-plays, and ongoing on-the-job development, conducting one-on-one coaching sessions, resolving escalated customer issues while following carrier and program guidelines, independently managing shift responsibilities and making floor-level decisions, and traveling between store locations if required.

We are looking for a self-motivated, goal-oriented sales professional with strong communication and interpersonal skills, a positive, energetic leader who motivates others, reliable, punctual, and accountable, a quick learner who masters products and systems, comfortable with flexible retail schedules, including evenings and weekends, and able to work independently and take initiative.

Preferred experience includes wireless retail experience, proven retail or B2C sales success, and experience in training, coaching, or leading a small team. Additional requirements include the ability to stand or walk for extended periods and lift up to 20 lbs., a valid driver's license and reliable transportation, willingness to travel within the district as needed, a background check where applicable, and must be 18 years or older.

Acosta Group is an Equal Opportunity Employer (Disabled, Veteran). In accordance with applicable Fair Chance laws, qualified applicants with arrest and conviction records may be considered. E-Verify Employer. Compensation may vary by location and qualifications.