Paramedic/Firefighter Supervisor Glen Ellyn

Overview Metro Paramedic Services, Inc. is a subsidiary of Superior Air-Ground Ambulance Services, Inc. We contract with local municipalities to provide Emergency Medical Services, Rescue and/or Fire Services. Much of our proven success is attributable to the exceptional, compassionate customer service provided by our employees. The basic function of the Paramedic Supervisor is to provide direction and supervision for Firefighting and medical care and transportation for patients at the Emergency Medical Technician‑Paramedic (EMT‑P) level, within their scope of practice, as stipulated by Illinois Department of Public Health (IDPH) and the CDH EMS. In addition to regular Firefighter/Paramedic responsibilities, the Contract Manager acts as a liaison between shift employees, Metro’s Operations Manager, Fire Department Command Staff, and the Village. Expectation of the Position: Supports the guiding principles & vision by exhibiting the following behavior with employees and providers: Excellence & Competence Communication Accountability Responsiveness Ownership Responsibilities Responsible for overall management of Contract, Paramedic/Firefighters. Respond to EMS/Fire Incidents. Responsible for overall management of shift operations, including maintenance of vehicles and EMS equipment. QA/QI of all emergency incidents for all calls performed on a given shift. Draft and prepare work schedules. Approve trade time, paid time off, and other work schedule modifications. Ensure all members of the shift perform in a professional, empathetic and required manner. Ensure all members of shift arrive for duty in a timely manner. Overall oversight of all EMS/Fire Crews and ride‑along personnel during their tour of duty. Communicate with Fire Department personnel and its command staff to assure adequate operations. Notify corporate offices of any equipment or vehicle malfunction as necessary and arrange for immediate corrective action. Conduct performance appraisals of Paramedic/Firefighters. Direct the work of on‑duty Paramedic/Firefighters. Prepare and process any employee corrective action forms as needed. Counsel, reprimand employees as needed. Serve as Shifts Supervisor on the ALS Rapid Response Vehicle, responding immediately to incidents, arriving on scene before the ambulance, and providing patient care. Transfer care to ambulance personnel once they arrive and provide direction based on assessment. When Glen Ellyn ambulances are committed, the ALS Rapid Response Vehicle responds to the next call and provides patient care while awaiting a neighboring mutual aid ambulance. It possesses all tools needed for immediate Advanced Life Support care. If only one ambulance is available and a call is received on the opposite end of the village, the ALS Rapid Response Vehicle responds simultaneously. When the ambulance arrives, care is transferred and the vehicle returns to service for the next call. When both ambulances are unavailable, the ALS Rapid Response Vehicle positions itself centrally in the village, remaining ready for immediate response until an ambulance becomes available. The ALS Rescue Vehicle’s personnel can respond in lieu of fire apparatus and FD personnel for certain EMS calls where additional manpower is needed. Fire apparatus and FD personnel remain required for other types of calls, such as traffic accidents and technical rescues. Qualifications Must be at least 25 years of age. Have HS Diploma or GED. IL State EMT‑P certification. EMS Lead Instructor desired, not mandatory. Valid Driver’s License & good driving record. Consent to criminal background check, and able to pass pre‑employment testing, including a complete physical & lifting agility examination along with a successful interview. State of Illinois Basic Firefighter Certification. ACLS & PALS certification or possession within 6 months. PHTLS/BTLS certification or possession within 6 months. Previous experience managing personnel. Paramedic/Firefighter Supervisor Benefits: Opportunities for Career Advancement Competitive Wages Ability to receive on‑demand pay before payday 401(k) with company contribution Medical, Dental, Vision & Life Insurance Voluntary Insurance (short‑term disability, critical illness, accidental & legal) Company‑paid Life Insurance and Long‑Term Disability Paid Vacation & Sick Time Holiday Pay Tuition Assistance Company provided training Referral bonus available Physical Demands: While performing the duties of the job, the employee is consistently required to sit; use hands, fingers, handle, feel; and talk, hear & see. The employee is frequently required to stand and walk. The employee is occasionally required to reach with hands and arms. Specific vision abilities required include the ability to adjust focus. The employee is occasionally required to work under high pressure in a fast‑paced environment with employees in multiple locations. Travel to other company and incident locations is required. Lifting requirements of a minimum of 75 lbs. Work Environment: While performing the duties of the job, the employee is regularly in verbal contact with others and constantly works face‑to‑face with and around others. Consistently uses office equipment such as computers, typewriters, copy machine, fax machine, telephone, keyboard, calculator, stapler, etc. Constantly uses all paramedic‑related equipment and drives ambulance in partnership with other paramedics or supervisors. Wage USD $27.04/Hr. #J-18808-Ljbffr Metro Paramedic Services