Technical Program Manager

POSITION OVERVIEW The Technical Project Manager (Technical PM) is the technical engagement lead for all BRD, FSD, and UAT activities, working in close partnership with the Forward Deployed Engineer. This individual owns the data pipeline architecture documentation, connector and MCP specifications, endpoint design, analytics requirements, and the post-Day 90 incremental release program. The Technical PM is both a technical thinker and an operational coordinator — responsible for ensuring that every requirement is traceable, every release is tested, and every stakeholder is aligned on the program's forward roadmap. KEY RESPONSIBILITIES Lead BRD and FSD development alongside the FDE; own both documents from requirements gathering through sign-off; translate BRD requirements into technical specifications for Astreya AI operations hub, data pipelines, connectors, MCPs, and endpoints. Define the full data pipeline and integration architecture: source-to-persona data flows, connector specifications (API version, authentication, field mappings, normalization), MCP server configurations for real-time AI agent system access, and REST API/webhook endpoint specifications for all outbound AI OpsHub integrations. Own on-demand chart generation requirements, executive view layer design, and AI-generated insights specifications for Lynx and AI OpsHub; define dimension/metric structures, filter parameters, and output formats for operational dashboards and executive views. Lead all UAT and BAT planning and execution across foundation delivery and each post-Day 90 incremental release; manage defect logs, resolution workflows, and client sign-off for every release cycle. Own the post-Day 90 incremental release backlog; maintain a joint Astreya-client prioritized roadmap; manage release cycles at the client's rhythm; document every reprioritization with rationale and revised sequence. Build and maintain the integrated project plan across all Foundation Team workstreams; track milestones, dependencies, and blockers; escalate client obligations seven or more days overdue to the SDM within one business day. Schedule and manage all governance meetings; distribute agendas 24 hours in advance and action-tracked minutes within 24 hours; maintain the program risk register and change log presented at every weekly status review. Manage version control and change management for BRD and FSD throughout the engagement; assess every client-induced change request for timeline impact within five business days. REQUIRED QUALIFICATIONS 8+ years of experience in technical project management, data engineering program management, or enterprise systems delivery. Demonstrated experience authoring and owning Business Requirements Documents (BRDs) and Functional Specification Documents (FSDs) for complex AI/BI or enterprise systems integration programs. Strong understanding of data pipeline architecture, connector integration patterns, API specifications, and data normalization practices. Experience leading UAT and BAT cycles for platform releases in enterprise environments, including defect management and client sign-off processes. Proficiency with project management and backlog tools; ability to maintain integrated project plans across multiple concurrent workstreams. Excellent written communication skills; ability to produce traceable requirements documentation, release plans, and risk registers. Experience managing post-delivery incremental release programs with Agile or hybrid delivery methodologies. Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field; or equivalent professional experience. PREFERRED QUALIFICATIONS Experience with AI platform deployment projects involving RAG knowledge bases, Agent-Assist tooling, or intelligent routing configuration. Background in SAP ecosystem integrations (SD, QM, CRM, BW) and understanding of ECC vs. S/4HANA integration complexity. Familiarity with MCP (Model Context Protocol) server architecture and AI agent real-time data access design. Experience designing executive-layer analytics: dimensional hierarchies, KPI definitions, and automated insight narrative specifications. PMP, PMI-ACP, or equivalent project management credential. Salary Range $108,360.00 - $154,800.00 USD (Salary) Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit. Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through UHC Nationwide Vision provided by UHC Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program provided by Goomi Group Employee Assistance Program Wellness Days 401k Plan Basic and Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law We’re so glad you’re here. Use this space to explore career opportunities, track your application, and take next steps with a global team that values people and progress. Astreya is a global IT managed services provider dedicated to creating technology solutions that are reliable and human-centered. We partner with the world’s most innovative organizations to optimize modern IT environments across the digital workplace, cloud, data, AI, and enterprise platforms. Our people are our strength. Across regions and roles, Astreyans bring deep expertise, curiosity, and a commitment to excellence. We believe great technology starts with great humans, which is why we invest in learning, collaboration, and career growth. At Astreya, transparency, accountability, and trust guide how we work with each other and our customers. We foster an inclusive culture where diverse perspectives are valued and everyone has the opportunity to make an impact. Join us to build solutions that matter and shape the future of IT together. 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