Night Auditor / Guest Service Representative

Courtyard by Marriott

Job Description

We are seeking a Night Auditor / Guest Service Representative to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Shift requires working overnight (10PM-6AM or 11PM-7AM) with open availability.

Responsibilities:

Register and assign rooms to guests
Confirm phone and online reservations
Respond to guest needs, requests, and complaints
Collect payment from departing guests
Keep records of occupied rooms and guests
Communicate pertinent guest information to designated departments

Qualifications:

Previous experience in customer service, front desk service, or other related fields
Ability to build rapport with guests
Strong organizational skills
Excellent written and verbal communication skills

Company Description

Franchise owned and managed hotel with immediate growth opportunities. Must be guest focused with "H" factor in your DNA. Hospitality is everything and working together, across the lobby or the telephone, will be our first step in ensuring guest satisfaction.

Company Description

Apply

Vacancy posted 29 days ago

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