Night Auditor / Guest Service Representative

Courtyard by Marriott

Job Description

We are seeking a Night Auditor / Guest Service Representative to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Shift requires working overnight (10PM-6AM or 11PM-7AM) with open availability.

Responsibilities:

Register and assign rooms to guests
Confirm phone and online reservations
Respond to guest needs, requests, and complaints
Collect payment from departing guests
Keep records of occupied rooms and guests
Communicate pertinent guest information to designated departments

Qualifications:

Previous experience in customer service, front desk service, or other related fields
Ability to build rapport with guests
Strong organizational skills
Excellent written and verbal communication skills

Company Description

Franchise owned and managed hotel with immediate growth opportunities. Must be guest focused with "H" factor in your DNA. Hospitality is everything and working together, across the lobby or the telephone, will be our first step in ensuring guest satisfaction.

Company Description

Apply

Vacancy posted 29 days ago

Similar jobs that could be interesting for youBased on the Night Auditor / Guest Service Representative in Wilmington, NC vacancy

Hotel Night Auditor / Guest Services Representative
...development, acquisition, repositioning and management of upscale limited service, extended stay and full-service hotels. Our properties lead the... ...exceeding operational and financial expectations as well as the guest’s expectation of hospitality. We believe in Growing People. Our...
Suggested
Hourly pay
Temporary work
Shift work
Night shift
CMC Hotels
Wilmington, NC
2 days ago
Night Auditor
...Description Job Description Night Auditor Our Culture: We are a... ...provide great products and services. Success comes to those who... ...hotel and service to the guests Provide personalized, friendly... ...be proud of who they are, represent their culture and heritage,...
Suggested
Local area
Flexible hours
Shift work
Night shift
Weekend work
Hampton Inn Wilmington
Wilmington, NC
24 days ago
Night Auditor
...Job Description Job Description Night Auditor We are seeking a detail-oriented and dependable Night Auditor to manage overnight front... ...daily financial reporting. In this role, you'll assist guests with late check-ins, reconcile the day’s transactions, and prepare...
Suggested
Contract work
Work at office
Local area
Flexible hours
Night shift
Afternoon shift
Hyatt Place Atlanta/Perimeter Center
Wilmington, NC
more than 2 months ago
Guest Service Representative
...Job Description Job Description Guest Services / Front Desk Representative Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team...
Suggested
Work at office
Local area
Flexible hours
Shift work
Fairfield Inn and Suites Farragut West Knox
Wilmington, NC
13 days ago
Night Auditor
...Night Auditor We are seeking a detail-oriented and dependable Night Auditor to manage overnight front desk operations and ensure accurate daily financial reporting. In this role, you'll assist guests with late check-ins, reconcile the day’s transactions, and prepare reports...
Suggested
Contract work
Work at office
Local area
Flexible hours
Night shift
Afternoon shift
HVMG
Wilmington, NC
7 days ago
Guest Services Representative
...Guest Services Representative (Part-time) Location: Novant Health New Hanover Regional Medical Center Schedule/Shift: Sunday - Saturday 8:00 AM and 12:00 PM As a Guest Services Representative, you’ll be the first warm, caring presence patients and visitors encounter. You...
Part time
Work at office
Immediate start
Shift work
Novant Health
Wilmington, NC
1 day ago
Guest Services Representative
...What We Offer Guest Services Representative I (Part-time) Location: Novant Health New Hanover Regional Medical Center Schedule: Monday-Thursday, 3:00pm-9:00pm As a Guest Services Representative II, you serve as a role model for service excellence and patient...
Part time
Work at office
Immediate start
Novant Health
Wilmington, NC
1 day ago
Guest Service Representative-TownePlace Suites Wilmington
...previous shift and managers to be updated on hotel activities. Provide expedient check-in/check-out service. Be knowledgeable of hotel property and in-house events. Provide guests with information concerning hotel policies and amenities/services. Assistance in reaching...
Temporary work
Flexible hours
Shift work
CMC Hotels
Wilmington, NC
2 days ago
Guest Services Agent
$17 per hour
...ROLE We are seeking a highly motivated and customer-oriented Guest Services Agent to join our team at Trailborn Surf & Sound. As a Guest... ...Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform...
Full time
Part time
Seasonal work
Work at office
Local area
Flexible hours
Shift work
Afternoon shift
Trailborn Surf & Sound
Wrightsville Beach, NC
5 days ago
Guest Experience Concierge
...Resort is seeking a Front Desk Agent in Wilmington, North Carolina. This role serves as the first point of contact for guests, providing exceptional service and managing check-ins and check-outs. Responsibilities include handling reservations, guest inquiries, and...
Full time
Fisher Inn Resort
Wilmington, NC
2 days ago
Guest Services Agent
$16 - $17 per hour
...technology for the customer booking a vacation and an open line of communication with homeowners. POSITION SUMMARY: As a Guest Services Agent at Carolina Beach, you will be the face of our company, providing exceptional customer service to our valued guests....
Hourly pay
Work at office
Local area
Weekend work
Better Talent
Carolina Beach, NC
4 days ago
Guest Service Agent
...Guest Service Agent Wilmington Convention Hotel LLC - Wilmington, NC 28401 Overview Level Entry Position Type Full-Time/Part-Time Education Level High School Category Hospitality - Hotel Description SUMMARY The Guest Service Agent is responsible for...
Full time
Part time
Local area
Immediate start
Flexible hours
WILMINGTON CONVENTION HOTEL LLC
Wilmington, NC
2 days ago
Guest Service Representative-TownePlace Suites Wilmington
...shift and managers to be updated on hotel activities. ~Provide expedient check-in/check-out service. ~Be knowledgeable of hotel property and in-house events. ~Provide guests with information concerning hotel policies and amenities/services. ~Assistance in reaching monthly...
Temporary work
Flexible hours
Shift work
CMC Hotels
Wilmington, NC
a month ago
Service Lane Concierge
...Job Description Job Description Description: Service Lane Concierge We are seeking a friendly and professional Service Lane Concierge to enhance the customer experience at our automotive service center. The ideal candidate will serve as the first point of contact...
WILMINGTON AUTO GROUP LLC
Wilmington, NC
29 days ago
Luxury Concierge - Mayfaire Town Center
...Responsibilities: Exemplify REEDS’ Mission and Core Business Values. Represent the REEDS Brand Greet each customer Build genuine... ...luxury experiences that positively impact both sales and service Be an effective brand ambassador, ensuring clients are warmly...
Full time
REEDS Jewelers
Wilmington, NC
13 days ago
Spa Concierge/Front Desk
...treatments, rituals and more, we provide guests a holistic approach to wellness that lasts... ...from location. Excellent customer service skills with a friendly and warm demeanor.... ...hours including weekends, holidays, and late nights. Ability to work on feet for 6-8 hours...
Flexible hours
Night shift
The Woodhouse Spa - Wilmington
Wilmington, NC
11 days ago
Service Lane Concierge
...Job Description Job Description Description: Hyundai Service Lane Concierge Full-time Hourly position Responsibilities: Assists with greeting customers in Service Drive. Leading customers to the correct Service Advisor. Leading / Walking customers...
Hourly pay
Full time
Immediate start
WILMINGTON AUTO GROUP LLC
Wilmington, NC
9 days ago
URGENT: Housekeeper Wanted - Experienced Housekeeper Needed In Wilmington, Nc $20 Per Hour
$20 per hour
Looking for a reliable housekeeper in Wilmington, North Carolina? I need someone to help with general rooms, bathroom, kitchen, and dishes. The ideal candidate should have experience in housekeeping and be detail-oriented to ensure all areas are well-maintained. The hourly...
Hourly pay
Weekday work
Housekeeper.com
Wilmington, NC
4 days ago
Receptionist PRN
....* Greets, welcomes, and directs individuals entering the Hospital/Program promptly, assuring that all visitors, vendors and other guests are registered in the facility visitor's log.* Provides assistance to patients and employees, such as making changes, checking valuables...
Relief
Summit BHC
Leland, NC
2 days ago
Youth Development Receptionist
$15 - $18 per hour
...collaborate and/or assist in resolving problems. Physical Requirements/Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation...
Hourly pay
Part time
Work experience placement
Work at office
Immediate start
Afternoon shift
Boys & Girls Clubs of Southeastern North Carolina
Wilmington, NC
4 days ago
Audi Cape Fear Receptionist
$12 - $15 per hour
...dynamic and growing organization dedicated to excellence in sales, service, and customer satisfaction. Our team is comprised of... ...: * Part-Time Schedule: * Flexible. Either Mornings or Nights Monday through Saturday or split full days to match the following...
Hourly pay
Part time
Work at office
Monday to Friday
Flexible hours
Night shift
Day shift
Audi Cape Fear
Wilmington, NC
4 days ago
Front Desk Clerk
...Guest Service Agent Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry... .... Seeking fun, energetic, service-oriented Guest Service Representatives to staff our hotel front desk. The ideal candidate for this...
Relocation package
Shift work
Meyer Jabara Hotels
Wilmington, NC
2 days ago
Front Desk Agent
...& Resorts - - Responsibilities: Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner.;... ...assistance as required.; Reservation Management: Manage room or service reservations, cancellations, and modifications.; Guest Services...
Local area
TPG Hotels & Resorts
Wilmington, NC
2 days ago
Front Desk Agent
...Schulte Companies - - Responsibilities: Greet guests and provide personalized service; Review arrival lists and prepare welcome amenities; Escort VIPs to rooms and check them in; Answer phones and respond to guest inquiries; Process cash handling and maintain cashier bank...
Schulte Companies
Wilmington, NC
3 days ago
Front Desk Clerk- Holiday Inn Express-University Center
...differentiated experience to our guests and an exceptional bottom-... ...the highest level of service possible in an efficient, courteous... ...manager. At all times strive to represent IHG in the most professional... ...familiar with the AM, PM and night daily checklist to ensure...
Local area
Immediate start
Flexible hours
Shift work
Night shift
Meyer Jabara Hotels
Wilmington, NC
1 day ago
FRONT DESK AGENT
...Crestline Hotels and Resorts - - Responsibilities: Assist guests with check-in and check-out operations; Answer phone calls and direct... ...in a timely manner; Maintain knowledge of hotel features, services, and hours of operation; Process payments and assist with basic...
Crestline Hotels and Resorts
Carolina Beach, NC
2 days ago
Guest Experience Front Desk Agent
...Resorts is seeking a friendly Front Desk Clerk for the Courtyard by Marriott Carolina Beach Oceanfront. This role involves assisting guests with check-ins and check-outs, resolving complaints, and maintaining positive guest relations. Ideal candidates will have a High...
Crestline Hotels & Resorts
Carolina Beach, NC
2 days ago
Hotel Front Desk Agent
...The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel... ...expectations exceeded. Front Desk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations,...
Hourly pay
Full time
Temporary work
Part time
Local area
All shifts
Shift work
Day shift
Afternoon shift
McKibbon Hospitality
Wilmington, NC
1 day ago
Front Desk Agent
...Job Overview The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all...
Full time
Part time
Work at office
Local area
Flexible hours
Shift work
TPG Hotels Resorts and Marinas
Wilmington, NC
6 hours ago
Front Desk Agent
...Guest Service Representative Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team at Hilton Garden Inn Mayfaire! SHG is an organization whose success is rooted in its service culture. Our mission is to exude...
Daily paid
Immediate start
Flexible hours
Shift work
Schulte
Wilmington, NC
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Night Auditor / Guest Service Representative. Be the first to apply!