Guest Service Associate

Job Details Job Location: 4050 El Cerrito Plaza - El Cerrito, CA 94530 Salary Range: $17.20 - $18.50 Hourly Full-Time & Part-Time Hourly + Sales Bonuses Work Location: In person Are you passionate about the beauty industry, love connecting with people, and thrive in a sales‑driven environment? European Wax Center is hiring a Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue. Key Responsibilities Greet guests and create a welcoming, high‑energy environment Promote additional services, new products / promotions, sell wax passes and rebook guests to meet sale goals. Educate guests on our exclusive product line. Manage front desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control. Maintain a clean, professional, and organized center appearance. What We’re Looking For Strong sales and guest service skills Excellent communication and interpersonal abilities Goal‑oriented mindset with a passion for hitting targets Previous experience in retail, sales, or the beauty industry is a plus Availability to work evenings and weekends What We Offer 401k Company Match Daily Pay Employee Assistance Program Team Member Assistance Fund Tuition Reimbursement Program Health, Vision, and Dental Insurance Lucrative performance bonuses Training in both waxing techniques and sales strategies Predictable scheduling Availability to work evenings and weekends Free services Career advancement opportunities in a fast‑growing brand Upbeat, supportive culture where collaboration and performance are recognized and rewarded Having fun while being awesome is one of our 4 core values Referral Bonus – Generous Incentive to hire all roles #J-18808-Ljbffr