Specialist, Business Services Recruitment

We are seeking a high-caliber professional to elevate our Business Services recruitment to a best-in-class function. This role requires exceptional client relationship management skills, a polished professional presence, and the ability to drive strategy and execution across the US business services recruitment landscape.

As the strategic lead for Business Services recruitment in the US, this individual will collaborate closely with counterparts across our global network to ensure alignment and connectivity. Building strong partnerships within the recruitment team and across the broader People Team will be key to success.

The role encompasses end-to-end recruitment, including sourcing candidates both internally and externally-directly and through various channels. A commitment to delivering an outstanding candidate experience is essential, from proactive communication and interview coordination to timely and professional feedback. This individual will play a pivotal role in ensuring a smooth, efficient, and engaging hiring process for both candidates and internal stakeholders. Duties include the below:
• Source candidates via web advertising, search firms, referrals, networking, databases, candidate portals, LinkedIn etc. Ensure all roles are approved via the firm's Recruitment Approval process, and that they are then advertised internally and on external careers sites
• Build, develop and maintain our Applicant Tracking System (ATS) and workflow products, e.g. candidate and position trackers
• Conduct candidate outreach and screening interviews for prospective candidates
• Manage all stages of the offer process, including coordinating with our internal compensation team to provide up-to-date salary and market information
• Liaise with the internal immigration team to assist with candidate visa and immigration matters
• Build and maintain internal relationships with various stakeholder groups, particularly department heads and regular hiring managers and provide consultative advice and support during the entire recruitment lifecycle
• Build and maintain agency relationships, including contract negotiations
• Liaise with all levels of management to develop and maintain recruitment plans and strategy, with the aim of forward planning for both growth and attrition
• Provide regular market information from both internal and external sources
• Deliver a high level of recruitment process to key stakeholders, providing a consistent experience to all business services functions, and focusing on improving the candidate experience
• Work closely with the US lateral recruitment team and regional counterparts to develop and deliver innovative recruitment strategies and ideas
• Develop and produce regular and meaningful reporting for Recruitment leadership and key stakeholders, including number of roles filled, candidate sources, cost savings via direct recruitment and new initiatives to attract candidates, ensuring updates are timely and informative
• Participate on global/regional/office project teams and undertake any other reasonable duties as requested by leadership
• Participate in meetings related to the activities of the Recruiting department or related projects, when requested
• Contribute to team effort through communication, cooperation and coordination with other team members
• Maintain professional and technical knowledge by reviewing and contributing to related professional publications
• Maintain the practice of continuous improvement and education by attending seminars, etc., and keeping current on new leadership skills
• Exercise professional judgment and confidentiality
• Maintain professional and comfortable interaction with all levels of attorneys and staff
• Uphold firm, departmental and team rules and procedures

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience
• Bachelor's Degree
• 5+ years of recruiting experience
• Self-starter, intellectual curiosity, creative thinker and problem solver
• Outstanding oral and written communication, with strong presentation skills; good negotiation skills, with a professional presence
• Strong time management skills, with the ability to stay calm under pressure when juggling multiple tasks
• Proven ability to quickly develop relationships with internal and external stakeholders, including the broader Recruiting team, People Advisory team, partners and business services leaders to drive measureable results against strategy
• Strong global mindset with experience working in a global organization, or experience working across multiple offices in the US
• High emotional intelligence and ability to understand and navigate a professional services partnership with stakeholders at all levels
• Persuasive and able to manage multiple constituencies and changing priorities in a fast-paced environment to achieve a way forward
• Strong project management and organizational skills and ability to handle multiple tasks and meet deadlines
• Self-motivated, with a resilient, client-oriented approach
• Collaborative with a consultative approach, with the ability to listen to and coach others


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.