Instructional Technologist and Faculty Support

• Assist with the management of multiple Canvas LMS instances, including posting global announcements, verifying course content and resources, and ensuring compliance with language and templates
• Provide support in managing faculty and student access, and assist in assigning and coordinating Teaching Assistants (TAs) and TA Champions
• Offer assistance with Canvas Tools, DropOut Detective, BigBlueButton, TurnItIn, and other integrated technologies
• Assist in maintaining relationships with educational vendors such as Cengage Unlimited, Pearson, McGraw Hill, uCertify, VitalSource, Elsevier, and Wiley
• Collaborate with vendors and coordinate product training sessions for curriculum development teams
• Support LMS integration with platforms such as CNOWv2, MindTap, WebAssign, and Connect
• Assist in generating product usage reports, tracking purchase orders, acquiring VBID numbers for single sign-on, and managing distribution codes for resources
• Provide training to Academic Leaders, Subject Matter Experts, Student Support, and Faculty on using LMS platforms and specific tools such as BigBlueButton, TurnItIn, and Canvas functionalities
• Attend and contribute to course development meetings, assist with scheduling Subject Matter Experts (SMEs), and support course revision workload management

• Adaptability: knowledge of successful approaches, tools, and techniques for dealing with change and adapting to a shifting environment
• Quality: strives to eliminate errors, prioritizes accurate work, and seeks opportunities to improve products and services
• Results driven: defines appropriate goals, works toward achieving them, and articulates a vision with clear steps for achievement
• Teamwork: accountable to the team, works to meet established deliverables, appreciates the views of team members, and remains respectful
• Communication skills: effective oral, written, and listening communication
• Computer skills: skilled with computers, takes advantage of new technology, learns new tools quickly, and uses technology to enhance job performance

• Bachelor's degree in Education, Instructional Technology/Design, or a related field preferred
• Three or more years of experience in LMS support, academic operations, or curriculum development
• Proficiency with platforms such as SIS/CampusNexus, Canvas LMS, DropOut Detective, Attendance Tracker, student portals, and other educational technologies

Excelon does not discriminate on the basis of race, religion, sex, gender, sexual orientation, national origin, marital or veteran status, disability, age, or any other characteristic protected by law.