Automotive Service Advisor

McGrath City Honda is seeking a motivated and high-performing Service Advisor to join our fast-paced service team. This role is ideal for someone with strong sales ability, a customer-first mindset, and the drive to succeed in a busy dealership environment. Key Responsibilities Greet customers promptly and professionally, ensuring a positive service experience from start to finish Effectively recommend and sell service and maintenance needs based on vehicle inspections Maintain strong Customer Satisfaction Index (CSI) scores while achieving sales goals Communicate clearly with customers regarding service recommendations, timelines, and costs Coordinate with technicians and service staff to ensure efficient workflow Handle a high volume of customers while maintaining attention to detail and organization Follow up with customers to ensure satisfaction and build long-term relationships Qualifications Proven experience as a Service Advisor or in a similar automotive service/sales role Strong sales background with the ability to meet and exceed performance goals Excellent customer service skills with a focus on delivering high CSI results Ability to multitask and perform well under pressure in a fast-paced environment Strong communication and interpersonal skillsTeam-oriented with a strong work ethic and positive attitude What We Offer Competitive compensation with performance-based incentives Comprehensive benefits package including medical, dental, and vision insurance 401(k) plan Stable, long-term career opportunity with a reputable dealership Supportive team environment with proven employee longevity About Us At McGrath City Honda, we pride ourselves on creating a workplace where employees can grow and succeed. Our team is built on dedication, performance, and a commitment to delivering exceptional customer experiences. #J-18808-Ljbffr McGrath Arlington Kia